Very bad experience ! Less than 1 star! They came to the gate, to be sure that they will find new customers that don't know anything about them and had no possibillity to read how many bad reviews they have. I am still waiting for two months to receive my compensation, even if Flight help told me that it was approved from my flight company. Very very bad service! I DON'T RECOMMAND THEM!! they use our money in that period and make us to wait. My friends apllied to another company. They received the compensation in 2 weeks. Very dissappointed by Flight help!!!

Very profesional Very profesional, problem solving skills is a strong point for this company and the employee working there.

Simply the best I was very pleased with their services as I managed to receive the compensation I was entitled to in a relatively short time. After filing the complaint, I received the compensation in just 5 months, which I found to be extraordinarily fast, considering the complexity of this process and the usual delays. I confidently recommend this firm to anyone who has ever faced flight delays/cancellations.

It is 10 months now with this pathetic… It is 10 months now with this pathetic scam company telling me that they will pay and just keep me in the limbo of emails. Everytime they will ask for all the documents and they keep saying they will pay but they never do. This is been ongoing since June 2023 and it was my flight delayed for Bucharest from the Gatwick airport Flight Number: W4 3032 and these guys have since been fooling me kept my money because the airlines pays out within 3 months and these scammers don't pay me at all

Great customer service Great customer service Very reliable and secure process