Great customer service Great customer service Very reliable and secure process

Being approached by Flighthelp representative at the airport I was approached by flighthelp rep' at Bucharest airport after my flight was delayed to use their services for filing a claim, the rep did not explain what I am signing and that their commission is 45% . I have asked to cancel my signature 30 minutes later - I am waiting for their response - so far they did not get back to me. if they will address my issue I will change this review

Companie de nota 100 Companie de nota 100.Am avut un zbor intarziat si am primit banii foarte repede.Incurajez pe toata lumea sa contacteze acesti oameni.

Bad experience, looks like a scam I had a delayed flight in September 2023 from Malaga to Bucharest, they approached me in the airport told me it will take 6 months, after multiple attempts to contact them they always answer telling me that they didn't receive the funds and always blame WizzAir. One of the employees trying to get the signature of someone else for his compensation he accidently sent me a screenshot on WhatsApp with the email that contained the answer from WizzAir that confirms that on 23 Oct the compensation was approved and the money will be sent in 7 working days to FlightHelp. So please avoid , its just a scam, they keep the money for themselves and not paying anything.

No answer, no money I applied in August 2023 for a cancelled flight Cluj-London, helped by an airport flighthelp agent, got confirmation in my email but got no money, no news no nothing. On WhatsApp I comunicate to the robot. Dissapointed Update: After leaving this review I got quick answer from a real person in my WhatsApp conversation with flighthelp. Now I am requested lots of documents to proof otherwise this review will be deleted. Will do my best this review to be live!