The service is phenomenal The service is phenomenal. When needed, a real person is available to walk you through the steps and each time gets easier. I have now actually managed, all by myself, to file electronically, using One Legal. Thanks again One Legal for making this part of life simpler for lawyers.

STAY AWAY! For anything that One Legal cannot email in or fax file, the prices are ridiculously high. Also, whoever runs it has no appreciation for their people and does not employ enough to meet the needs of the business. I'm currently on hold to ask a question (that is NOT answered on the website). I'm no. 14 in the que and I've been on hold for 10 minutes. Really don't care about customers - just about cashing in on the steps the Courts are taking to make filing easier.

A must have for a In Pro Se court participants As in pro se filing in probate court I have appreciated the service from “OneLegal” and the ease of lodging my documents without driving to the courthouse, parking and crowded courthouse. All the customer service group are extremely patient and well trained.

Concierge service less than desirable Concierge service less than desirable. Needed to get a filing done due to statutory limits. Court rejected our first filing so we decided to use the concierge service. Stressed that we were about at the statute of limitations, but took several days and several calls and two concierge agents to get the filing done. Normally we have little issues for filings but this one was an exception.

High Marks! Although i am not a high volume user, I am able to efile my family law paperwork through One Legal with ease and have never had an issue with their processing. The times I have called to ask a question the response time is reasonable and my questions have been easily answered. I like their confirming emails/notices so I can tell clients where we are in the filing process.