Sad..... What a disappointment for a court referred business... Not as bad as the last court referred legal process company but almost as bad.... The "runner" claims the Costa Mesa Justice Department screamed at him and would not allow him to drop off a courtesy copy???? The Clerks office fell out of their chair with laughter. Questions ranging from does he know how to walk up to a window? Did he get out of his car??? So, if you want a company that does not know how to upload copies of service, this is your company, well to be fare it's only been 2 and a half weeks of me calling everyday!!! If you want a company that sends false notices of service this is your company.... If you don't mind excuses for why your courtesy copy not delivered, use these guys!!! Ummmm.....? Isn't this pretty much their job?

Something needs to shake OneLegal awake... Something needs to shake OneLegal awake. It's customer service has plummeted. As we speak I am 40th in the queue for customer service. 2 years ago you get customer service immediately. Jobs are forgotten about. They fail to return calls. They don't get you back POS's unless you hound them. It's like they are trying to get you to give up. Something changed them about 2 years ago. Wish I could find an alternative filing service that served all the state courts.

A must have for a In Pro Se court participants As in pro se filing in probate court I have appreciated the service from “OneLegal” and the ease of lodging my documents without driving to the courthouse, parking and crowded courthouse. All the customer service group are extremely patient and well trained.

Horrible at process serving and worse… Horrible at process serving and worse with courtesy copies. They delivered to the wrong courthouse, dropped the document at the door rather than delivering it to the requested courtroom, then lied about it five times. They finally admitted it when I told them that the clerk never received it. As an attorney I can’t use a service that lies.

High Marks! Although i am not a high volume user, I am able to efile my family law paperwork through One Legal with ease and have never had an issue with their processing. The times I have called to ask a question the response time is reasonable and my questions have been easily answered. I like their confirming emails/notices so I can tell clients where we are in the filing process.