Christopher Halstead
GBAmazing service and communication! Amazing service and communication!! Nick and Madeleine saved the day and helped get our 3 year old his passport for a last minute vacation. They answered every question and made the process super easy. We even got the passport a day earlier than expected!! All of this around the Christmas holiday. Anyway, if you are in need of a rushed passport service, call Nick & Madeleine at Fastport Passport!!
Stavros Liakakos
GBSolid Service / Delivered to Expectations I generally don't write reviews...positive or negative. In this case, I feel like I want people to know that these Fastport people do what they say, are highly communicative in an automated 'status update' kind of way, are available on customer support phone lines and delivered exactly to expectations. Great job - Thank you!
Shannon Boling
GBWas told that my passport would arriveā¦and it DIDN'T Was told that my passport would arrive via overnight FedEx - now it's arriving via USPS late. The communication from Fastport was nonexistant, I got more help from the State Department. Save your money and DON'T USE THEM!
Jim
GBGood, but not perfect Basically, we are satisfied with FastPort Passport. They got the job done and that is what we hired them to do. Just two suggestions: (1) It is very difficult to talk to a live person. When I finally got through, they were very helpful. (2) You did a great job letting us know when our passports arrived at the government passport office but, then you disappeared. When you finally sent me a message saying that "My passport is on its way," I has already received my passport two weeks prior!
Thankful
GBThey came through They came through! I was skeptical but desperate to get my passport renewed within 5 weeks before a trip to Mexico. Yes, so much money for the two-week guarantee, but they are legit. I did need to call to talk to a human to get the process rolling after the online submission part. She was so nice and helpful. They text you every step of the process once you deliver the application to FedEx, which was also comforting.