Timothy Davis: They Have Disappeared On Me Finding a Christmas present my mother could appreciate seemed a difficult prospect as she is in home hospice, suffering from advanced dementia. Kindred Splendor provided the perfect solution -- a portrait of her beloved cat Cleo! Their website says proofs are provided within 24-48 hours, with the portrait arriving in the mail 1-5 business days after the proof is approved. Sounds wonderful. Wrong! A day after I placed my order I received an email requesting additional photos of Cleo, which I happily provided. It is now a week and a half later and I have heard nothing more from Kindred Splendor. Multiple emails and a voicemail message requesting an update on my order have been ignored. There is now virtually no chance I will receive the portrait by Christmas. There is however, an excellent chance my mother will not be around for the next Christmas. I am sickened that I placed my trust in a company that has proven so unreliable and unresponsive.

Amazing Gift - Highly Recommend Sent them a picture for you dogs. Company was super responsive with my alterations. Product was delivered better than advertised. Ordered for my wife and she loved it. Have recommended them to many other people. Trying to find more places for more pictures of my pups. Highly recommend

Not worth your time! I ordered a portrait on December 4th. I had a proof relatively quickly but needed a few changes. I resubmitted a photo and they reached out to make sure I knew exactly what the drawing would look like. I responded within the day. I never received a response and have sent 2 other emails and tried their chat number twice. I called every number I could find related to the company with no answers. At this point I will most likely dispute the charge and hope for a refund. Customer service is terrible!

We are so happy with the outcome! We are so happy with the outcome! The portrait was beautiful and done in such a timely manner. Everything about the process was smooth and efficient and Kindred Splendor’s team was helpful along the way by checking in. This was the perfect Father’s Day gift for our family. Will definitely be coming back for more pictures in the future!

Love! Love! Love! I absolutely love this modern and simple portrait of my new pup, it looks just like him!! The price was very reasonable, especially for the high quality print & such a quick turn around. I was happy to know that I could ask them to make adjustments to the portrait, even though it was perfect the first time! Also, I loved that I was able to track the shipping via the Shop app! Definitely would recommend Kindred Splendor to any pet lover who wants their furry friend on the wall!!