I had a terminal that quit working I had a terminal that quit working. I sent an email explaining the issue and within the hour I had tech support walking me through the fix. Another instance happened about a month ago. We had a terminal that quit working and actually needed to be replaced. A new terminal was sent along with return packaging and labeling for the defective device.

10/10 Only Legit Payment Processor in the Space The team at Paybotic helped me expertly navigate what has been a very difficult process with other cannabis payment processors. They got me set up easily, legally, and it was very cost effective for our dispensaries. We've been in this space for over 7 years with many dispensaries across multiple states and Paybotic has been by far one of the most professional and helpful businesses I've worked with in this space.

The machines have been reliable The machines have been reliable. The service has been very good. The only issue is the fees. We pass them on to the consumer which pushes up our prices in a very competitive market.

HORRIBLE CUSTOMER… HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!! THEY NEVER RETURN YOUR EMAIL OR PHONE CALLS.

Paybotic never paid out our… Paybotic never paid out our transactions. We processed a few thousand dollars in transacrtions with paybotic and they never deposited the batch settlements into our account. Scam, do not use Paybotic for your business!