JD
GBThis company steals your money. I cancelled an appointment before the 24 hour cut-off period, and I am still waiting for my refund that I've been told I would get for the past month. I've already filed a fraud charge with my credit card company, so luckily they've got my back on that. Their customer service however lies and gives you the run around on multiple calls if you try to rightfully get your money back.
Alan Johnson
GBDouble Billing Fraud! Had tech come out do the work and submitted the invoice to me and I paid 250.00 dollars on a credit card for the completed Job then later they submitted another invoice with my signature forged on the new document bill demanding another 90.00 dollars! Of course they can't process it without committing fraud under federal law with my credit card again without me signing again! They are fraudsters! STAY Away Beware! I have a receipt in my possession. I hope they do something stupid, so I can have them prosecuted for credit fraud.
Joyce
GBIncredible people, incredible service! Incredible people, incredible service! I have used Fix'd on several occasions, and they have always done an outstanding job. Their technicians are knowledgeable and courteous and have completed every job quickly. I would not even consider calling anyone else for any services that Fix'd offers. I know that with Fix'd my job will be done correctly and quickly at a fair price.
Karen Checkon
GBTHE WORST we've been waiting since July… THE WORST we've been waiting since July 7 -one month- for our dryer heater element to be FIXED. Save you money and go with an established company who doesn't charge extortion money for faster service, and only can order parts directly from the manufacturer (because THEY get a discount) that never come. The local appliance store has the part in stock, but FIxd can't seem to get hold of one. This is after taking 3 months for a previous dryer repair because they could get the part. We've asked 3 time to talk to a supervisor, but apparently this company doesn't have supervisors. Fixd is broken!
Lena
GBIt was good... and then For the most part, Fixd has been really good and responsive. However, recently, when they told me they would offer me cashout in exchange for fixing my washer, they never sent me the check they promised.. I call several times, emails numerous, and text with no confirmation. It has been rather frustrating. Like I said, in the beginning they were great and now... it's non-responsive.