Horrible experience Horrible experience, we have been without a fridge for 2 WEEKS! Imagine a financial burden of eating out for two weeks. On top of that, our hot water heater isn't working and they scheduled for someone to come and the guy didn't even show up after my husband took off work! Their scheduling department is so unorganized. Do not recommend. Since ya'll reply to these reviews and worried about your reputation how about you give us a call and FIX THIS because your chat and phone number customer service is unresponsive/unhelpful. Hope to hear from you ;)

Fixd Repair Service Fixd came out to repair my commode and the repair person, Manual, was very thorough and explained everything that he was doing and he did not take a long time in getting the job done. Also, the admin staff was very good in informing me and following up on my appointment schedule. The service people arrived at the time that they said they would. Good around for Fixd!!!

Look for home warranty elsewhere Look for home warranty elsewhere. We have experienced nothing but trouble/difficulty with this company. All of which could have been avoided. Being wrongfully charged for a property I didn’t own (which took three months to receive any refund or response), to a lack of availability to come and repair issues, to being wrongfully charged by the technicians for jobs they completed. Communication with this company is abysmal. They will tell you they are going through an upgrading phase and getting new management in place, don’t believe this. It has been the same story for 365 days. I will not be renewing with this company.

This company is THE WORST This company is the worst. My monthly plan keeps canceling itself, so I am left with no coverage. Their customer service number is buried in their website and impossible to find. Can't get anyone to answer the phone, and email, or chat anyway. Their live chat is supposed to be live right now, but it's shut down. Got my microwave replaced 3 months ago with the promise it would be covered, just to be completely ghosted by this company. Definitely just going to cut my losses and move on.

2 Heat Pumps repaired with most work… 2 Heat Pumps repaired - more or less. Most work completed in early June. However, they didn't have the parts needed the 1st day so we had to wait 3 days before either A/C unit actually worked. A few days later, a brand new fan failed, a couple more for replacement. Heat Pump missing insulation jacket and access panel. Insulation jacket added a few days later, but the access panel is still missing after 2 months and more than 20 phone calls. They won't take partial payment and don't need payment until the job is finished. I do not understand why they aren't concerned about getting paid $6,000 after 2 months of waiting for a simple metal panel.