Septic Solutions, the best! Second time I have ordered from Septic Solutions and prefer to speak to a person vice ordering from website. Although their website is fantastic and simple to navigate while having numerous videos and places to get instructions. However, I prefer talking to a person, it’s more personable, very knowledgeable, friendly, and accommodating. Regarding quality, their kits are fantastic to include everything you need to get the job done, one thing that impressed me was they even included a masonry bit by Milwaukee, the best! Then there is pricing, better than Amazon and any local retailer that I could find. Lastly, they included a very nice hardcopy catalog of their products. Overall, cant beat Septic Solutions!!

Buyer beware Buyer beware, they always resist taking care of customer if there is an issue - they will always try to deflect to the mfg having to solve the problem. They will not pay for shipping to return items even when wrong item is in box. this has happened twice to our company. They (being the older women who is unforgiving, crass who handles customer service calls). - she will make you the customer feel as if you are in the wrong and be reluctant to admit to the mistake(s). As far as warranty... they will 100% ask to return Items at your cost and then they will forward to mfg for their decision - even for simple items. There are other websites / choices out there for buying anything they sell.

great experience had the part that i needed (could not get locally) at a fair price. Free shipping. Arrived quickly. happy camper!

Vented fake boulder septic cover Ordered on line, called to confirm, a real life very nice person answered on the 2nd ring, received order the next day! Excellent customer service.

Right parts, fast service. They had the products I needed. I did have a problem with one part, which they took care of right away. Will be doing business with them again.