Septic tank and drain issue … I got John Coakley to sort out my septic tank and clean drains, he is a thorough gentleman did a fantastic job and came at weekend which a lot of people won't do. He gives a price and sticks to it and is extremely helpful and wouldn't leave a person in trouble with these kind of problems. I would highly recommend his company.

Easy peasy in Ohio Ordered on line, came a few days later with complete directions on how to secure agitator. Wonderful packaging. In septic now and quiet as a mouse. Love it

Buyer beware Buyer beware, they always resist taking care of customer if there is an issue - they will always try to deflect to the mfg having to solve the problem. They will not pay for shipping to return items even when wrong item is in box. this has happened twice to our company. They (being the older women who is unforgiving, crass who handles customer service calls). - she will make you the customer feel as if you are in the wrong and be reluctant to admit to the mistake(s). As far as warranty... they will 100% ask to return Items at your cost and then they will forward to mfg for their decision - even for simple items. There are other websites / choices out there for buying anything they sell.

Septic Solutions, the best! Second time I have ordered from Septic Solutions and prefer to speak to a person vice ordering from website. Although their website is fantastic and simple to navigate while having numerous videos and places to get instructions. However, I prefer talking to a person, it’s more personable, very knowledgeable, friendly, and accommodating. Regarding quality, their kits are fantastic to include everything you need to get the job done, one thing that impressed me was they even included a masonry bit by Milwaukee, the best! Then there is pricing, better than Amazon and any local retailer that I could find. Lastly, they included a very nice hardcopy catalog of their products. Overall, cant beat Septic Solutions!!

Right parts, fast service. They had the products I needed. I did have a problem with one part, which they took care of right away. Will be doing business with them again.