RUN FAR AWAY FROM VANGUARD! SCAM! SNAKES! Vanguard Moving Services is a brokerage moving company. What I discovered is they play the greedy middle man and will say anything they need to make a sale! I don't know who within their organization is writing the 5 star reviews but those reviews are NOTHING BUT FALSE. Horrible company that is disorganized and full of LIARS! They are thieves that make fraudulent statements and double the price of your move just days before pickup and after you already give a down payment. I caught 3 employee's in 3 different lies because they told me false information just to make the sale. When I asked for things in writing, they back peddled fast! I felt very comfortable with my move up until 4 days before the moving truck arrived. Vanguard did a quality assurance call making sure they had a list of all the items that would go on the truck; I added a couple small items like an ironing board, mirror, curtain rods, and three bar stools. At that point in time, after already putting down a $2,500 deposit and no way to hire another company in time for my move, they DOUBLED my cost from $4800 to $9600. They were trying to say I now needed a full truck…. BOGUS! When trying to refute this with customer service, they talked in circles and admitted to all the false information I was told during the sales process. Laura and Brian were very unorganized and often became rude if challenged. They couldn’t even keep move dates straight… horrible communication. It gets worse! The moving company that Vanguard hired to actually move my stuff since they are just the broker showed up 6 hours late. BH Relocation Inc was very pushy and used personal intimidations efforts to get paid more. They demanded another payment on the spot. When I arrived in my new city, the company put out an ad and got one poor sole to unpack the entire truck himself. They broke a handful of items and the process to get reimbursed was a nightmare. Overall Vangaurd Moving Services is a SCAM! SNAKES! They prey on people during an already stressful, expensive time. I NEVER would recommend this company to anyone. RUN FAR AWAY FROM VANGUARD!

THE WORST MOVING COMPANY EVER THE WORST MOVING COMPANY EVER. Their customer service representatives LIE. They have sneaky over charging tactics, they did not commit to their moving date and messed up my entire life for 3 days because they are showing up a day early. DO NOT TRUST THEIR "24" EXTRA DAY LOGIC. THEY WON'T LISTEN TO WHAT MOVING DATE YOU REQUEST. OVERPRICED, RUDE, POORLY MANAGED.

I had reach out online for moving… I had reach out online for moving services and this company called me to get a quote. Well when the customer service lady called me she was rude and hung up when I said I didn’t need services unless I can get them to move it there in three days. That is what I wanted to say before she slams the phone down. Well then I called right back and ask to speak to manager and the guy I think Bill answer and said he wasn’t going to bother his manager for no one who isn’t getting services and he hung up too. Well I want them to know now and later in future they won’t ever get my business because they are unprofessional from the start. No one want ppl to call and trying to do business and they get hung up on when they don’t want to buy or need services. This is why ppl get hung up on with nasty customer service ethics. Ugly attitudes at this company. Learn some ethics in communication.

Horror movie.. RUUUNNNN Please Please Please.. Do not use this company. If your looking for an easy professional smooth transaction for your move DONT USE VANGUARD MOVING COMPANY! Vanguard charged us and stood back, to count your money. They were reckless and nonchalant. They are money hungry and will not help you once they have your money. Here’s the process: You call Vanguard, They quote and sell you to any random moving company that isn’t vetted or reviewed by customers, ours was Bravo! Then, when an issue arises they take no responsibility and say we’re not responsible for anything, check your contract which was blank and they had to resend. We were quoted and when the movers came, the prices went up. Like jeopardy; VANGUARD SAYS: it’s not on them look at the contract. We were charged elevator fees, a fee to rent another vehicle because they used an 18 wheeler and didn’t do they’re due diligence when we submitted our delivery address for a quote. VANGUARD SAYS: not on them, go look at the fine print. So after a missed flight, broken furniture, a 21 day delay because they had no one to deliver after accepting the job and CHARGED FOR EVERY FOOT WALKED TO THE TRUCK, an extra hidden costs of $1600.00 that’s in the fine print and not disclosed during purchase. BUYERS BEWARE YOUR QUOTE WILL DOUBLE AND VANGUARD WILL NOT RECTIFY IT OR YOUR BROKEN ITEMS. So after reading this and paying them, what’s the one thing VANGUARD SAYS:????? Not on us, and look at the fine print. Do yourself a favor and go somewhere else.

scam, look another company I asked them to deliver my good sooner because they told me might takes extra 3 weeks, asked me to pay $200 more so I did. And suddenly they give my job to different moving company "Carefree Movers Inc, Ames, IA 50010 their help desk told me someone will call me within a week to give me the date actually will deliver. However delivery guy told me exact date he will deliver my goods and told me 2-3 hrs away and asked me to pay extra $400 because my goods are small and they have to use small truck which make no sense. Gave me no final receipt which cost me $2953.75 that I thought I only spend $2300. Called Carefrree Movers and Vangurd Movers. Call them no answer and no reply for my emails. This is scam I never experience before. I think I will contact better business bureau if they don't reply my email and or they not provided me my final invoice.