Avoid Vanguard Moving LLC of Boca Raton, FL!!! This company uses fake profiles to create positive reviews. They are thieves and vandals. Vanguard Moving LLC out of Boca Raton, FL is a total scam company. They are a shell company that several companies use in order to rip off consumers. They will give you a low ball, FAKE “locked in quote” but will hold your items hostage for 4 times the supposed quote. When you don’t pay or you can’t pay, they will not return your belongings. We had to call an FBI agent after filing a formal complaint with the FMCSA. They refused to unload our stuff without being given two cashiers checks for $8500 after they quoted us $3606. We had paid $3000 upon pickup thinking we would pay the remaining $606 upon delivery. They broke all our furniture, crushed our boxes, broken the heads off our natively statues, failed to deliver several large items like our safe, flat screen TV, a chaise lounge, and they never brought our box springs. See our photos on Google reviews. They left 80% of all our stuff on the street. This company is under investigation for Federal Fraud charges. They are also a “broker” even though they present themselves as a moving company. They are NOT licensed for interstate moves. This company also uses the Good Name of Vanguard Moving from Massachusetts as a cover when people see the negative reviews (causing that company damage and bad reviews). You should also see their F Rating on the BBB website, be sure to use Boca Raton, FL to see this Vanguard’s actual BBB page. Avoid this company at all costs!! Also, proof that they have friends and employees making fake positive reviews is that within 24 hours of my post here, new positive posts popped up. Before my Google review, they weren’t even on TrustPilot. Their shadiness is so obvious it’s offensive.

I had reach out online for moving… I had reach out online for moving services and this company called me to get a quote. Well when the customer service lady called me she was rude and hung up when I said I didn’t need services unless I can get them to move it there in three days. That is what I wanted to say before she slams the phone down. Well then I called right back and ask to speak to manager and the guy I think Bill answer and said he wasn’t going to bother his manager for no one who isn’t getting services and he hung up too. Well I want them to know now and later in future they won’t ever get my business because they are unprofessional from the start. No one want ppl to call and trying to do business and they get hung up on when they don’t want to buy or need services. This is why ppl get hung up on with nasty customer service ethics. Ugly attitudes at this company. Learn some ethics in communication.

STAY AWAY. Would not recommend this brokerage company. The sales person was nice but that because they only wanted your business. They won’t tell you everything until moving day. There’s always extra fees! Once they assign a moving company, you’re basically on your own. And shout out to Justin with Vanguard, the main reason why I’m giving this company a 1 star, who did our quality/inventory call. This guy is the most unprofessional/rudest human being in customer service. This is our first time using a moving company and when we asked about tv boxes he immediately said “well the company ain’t giving you boxes for free”. This dude immediately assume we wanted “free” boxes. There was no mention about extra fees during sales call (that’s why we asked) and this guy didn’t even apologize for it. He kept saying “I don’t know”. Stay away from this company.

We contracted Vanguard to bring medical… Update: this is not the real Vanguard international but à mon and pop shop that subcontract to others. Their web site is: VenguardMovingLLC.com We contracted Vanguard to bring medical apparel for our dad who is moving to Utah. They asked us certified checks which we give them and then, once they got all loaded, told us that they can’t have it since crossing state lines, now we are waiting for them to deliver but it will be 5 days after dad get to his home, and will survive with emergency installation. They have been less than reliable and can only say “Sorry” without taking any responsibility. DO NOT USE THEM

ZERO STARS Zero is the rating this company deserves. They took my down payment after promising 1. They aren’t brokers 2. They don’t overcharge. Both are lies. They contract out jobs, they keep any down payment if you cancel, it’s difficult to get in touch with them if you have questions, and they charge exorbitant fees in the end. DO NOT USE THEM!!!!