LIES! LIES!! Do not listen to these sales people! This is a broker company! They will lie and cheat their way to get you to sign anything and then STOP answering your calls. NO REFUNDS, state you get a whole truck when you get 400 feet! WARNING!!!! Do not go with this company! They do not move your stuff!

RUN FAR AWAY FROM VANGUARD! SCAM! SNAKES! Vanguard Moving Services is a brokerage moving company. What I discovered is they play the greedy middle man and will say anything they need to make a sale! I don't know who within their organization is writing the 5 star reviews but those reviews are NOTHING BUT FALSE. Horrible company that is disorganized and full of LIARS! They are thieves that make fraudulent statements and double the price of your move just days before pickup and after you already give a down payment. I caught 3 employee's in 3 different lies because they told me false information just to make the sale. When I asked for things in writing, they back peddled fast! I felt very comfortable with my move up until 4 days before the moving truck arrived. Vanguard did a quality assurance call making sure they had a list of all the items that would go on the truck; I added a couple small items like an ironing board, mirror, curtain rods, and three bar stools. At that point in time, after already putting down a $2,500 deposit and no way to hire another company in time for my move, they DOUBLED my cost from $4800 to $9600. They were trying to say I now needed a full truck…. BOGUS! When trying to refute this with customer service, they talked in circles and admitted to all the false information I was told during the sales process. Laura and Brian were very unorganized and often became rude if challenged. They couldn’t even keep move dates straight… horrible communication. It gets worse! The moving company that Vanguard hired to actually move my stuff since they are just the broker showed up 6 hours late. BH Relocation Inc was very pushy and used personal intimidations efforts to get paid more. They demanded another payment on the spot. When I arrived in my new city, the company put out an ad and got one poor sole to unpack the entire truck himself. They broke a handful of items and the process to get reimbursed was a nightmare. Overall Vangaurd Moving Services is a SCAM! SNAKES! They prey on people during an already stressful, expensive time. I NEVER would recommend this company to anyone. RUN FAR AWAY FROM VANGUARD!

Stay away. Stay FAR away I'm writing to express my deep disappointment for having selected your company after the lies that XXX sales person told me in order to get my business. 1. I was told that I would have exclusive use of a truck that would take only my things from my home and nobody else's 2. I was told that the same team that picked up my things would be the same group of guys dropping it off 3. I was told that I'd have a 26' truck by myself to fill up and no mention of additional charges for things that would fit in the truck 4. my bid was based on an insufficient estimate 5. I was told that I would have 14 days to cancel my order without a fee. 6. I was told that Vanguard would meet the competitive prices that I received the same day from other companies. In fact, I received one bid for $2800 for a shared truck. Vanguard might not be a bad company but their sales people are.

This company should be closed and made… This company should be closed and made to refund everyone affected by their scams. We were quoted one price with a balance of $1,000.00 upon delivery. After movers in a u haul loaded our things were told we would 4,000.00 more dollars when out things were delivered. We ask them to take our things off the truck. They wanted to charge 200 dollars an hour for both movers. 01/05/24 an eighteen wheeler pulls up to our new location expecting to receive another 4,000 dollars. We don't that kind of money. They said they were taking our things to a storage facility in Houston and that we were responsible for paying the facility. The free storage only applied in California. So we are stuck with out our things, owing almost $5,000.00 plus storage fee. This is the worst situation. There is 35 years of family pictures and so many things that can't be replaced.

We contracted Vanguard to bring medical… Update: this is not the real Vanguard international but à mon and pop shop that subcontract to others. Their web site is: VenguardMovingLLC.com We contracted Vanguard to bring medical apparel for our dad who is moving to Utah. They asked us certified checks which we give them and then, once they got all loaded, told us that they can’t have it since crossing state lines, now we are waiting for them to deliver but it will be 5 days after dad get to his home, and will survive with emergency installation. They have been less than reliable and can only say “Sorry” without taking any responsibility. DO NOT USE THEM