Terrible COMPANY !! Terrible COMPANY !!! YOUR Manipulated into thinking you’re getting a descent deal but what they quote you in the beginning is not what you pay. They try and rush you into signing a contract and then schedule you a quality assurance appointment which you have to list every item your moving and when you finally realize it’s gonna cost more than what you were quoted the tell you your past the refund window to get your deposit back. SHUT THIS COMPANY DOWN

Horror movie.. RUUUNNNN Please Please Please.. Do not use this company. If your looking for an easy professional smooth transaction for your move DONT USE VANGUARD MOVING COMPANY! Vanguard charged us and stood back, to count your money. They were reckless and nonchalant. They are money hungry and will not help you once they have your money. Here’s the process: You call Vanguard, They quote and sell you to any random moving company that isn’t vetted or reviewed by customers, ours was Bravo! Then, when an issue arises they take no responsibility and say we’re not responsible for anything, check your contract which was blank and they had to resend. We were quoted and when the movers came, the prices went up. Like jeopardy; VANGUARD SAYS: it’s not on them look at the contract. We were charged elevator fees, a fee to rent another vehicle because they used an 18 wheeler and didn’t do they’re due diligence when we submitted our delivery address for a quote. VANGUARD SAYS: not on them, go look at the fine print. So after a missed flight, broken furniture, a 21 day delay because they had no one to deliver after accepting the job and CHARGED FOR EVERY FOOT WALKED TO THE TRUCK, an extra hidden costs of $1600.00 that’s in the fine print and not disclosed during purchase. BUYERS BEWARE YOUR QUOTE WILL DOUBLE AND VANGUARD WILL NOT RECTIFY IT OR YOUR BROKEN ITEMS. So after reading this and paying them, what’s the one thing VANGUARD SAYS:????? Not on us, and look at the fine print. Do yourself a favor and go somewhere else.

This is not a "moving company" They are brokers This is not a "moving company". This is is a "moving broker". There is no "walk through" to see your items to get a better tally. I'm not a mover so I have not idea how they tally your items. You don't know who you will end up to move you & you don't know the charges on moving day as the "movers" have their own way of tally/charging. Their tally sheet makes no sense. Just item numbers, no description, no total count and who know what it says. Pickup was done on schedule. We fed them lunch. Then after they left, things got crazy...truck breakdown, delivery will be later, then we get a call they will be delivering but not till 7:30 pm. It's dark & cold. At midnight half the crew including the lead person left & we started unloading & unwrapping & putting together furniture because it was getting to be so late. The small crew left at 3:30 in the morning. 1/4 of the things were not put together & they were going to leave the packing trash with us. Our wood floors were scratched because they were so tired & didn't lift the furniture. They didn't use dollies or lifting belts. Items were damaged, however, we just don't want to deal with these people. Most did not speak English so it was hard to communicate. We have been moved by a relocation company 4 times. They use professionals. These companies are not professionals.

THE WORST MOVING COMPANY EVER THE WORST MOVING COMPANY EVER. Their customer service representatives LIE. They have sneaky over charging tactics, they did not commit to their moving date and messed up my entire life for 3 days because they are showing up a day early. DO NOT TRUST THEIR "24" EXTRA DAY LOGIC. THEY WON'T LISTEN TO WHAT MOVING DATE YOU REQUEST. OVERPRICED, RUDE, POORLY MANAGED.

scam, look another company I asked them to deliver my good sooner because they told me might takes extra 3 weeks, asked me to pay $200 more so I did. And suddenly they give my job to different moving company "Carefree Movers Inc, Ames, IA 50010 their help desk told me someone will call me within a week to give me the date actually will deliver. However delivery guy told me exact date he will deliver my goods and told me 2-3 hrs away and asked me to pay extra $400 because my goods are small and they have to use small truck which make no sense. Gave me no final receipt which cost me $2953.75 that I thought I only spend $2300. Called Carefrree Movers and Vangurd Movers. Call them no answer and no reply for my emails. This is scam I never experience before. I think I will contact better business bureau if they don't reply my email and or they not provided me my final invoice.