scam, look another company I asked them to deliver my good sooner because they told me might takes extra 3 weeks, asked me to pay $200 more so I did. And suddenly they give my job to different moving company "Carefree Movers Inc, Ames, IA 50010 their help desk told me someone will call me within a week to give me the date actually will deliver. However delivery guy told me exact date he will deliver my goods and told me 2-3 hrs away and asked me to pay extra $400 because my goods are small and they have to use small truck which make no sense. Gave me no final receipt which cost me $2953.75 that I thought I only spend $2300. Called Carefrree Movers and Vangurd Movers. Call them no answer and no reply for my emails. This is scam I never experience before. I think I will contact better business bureau if they don't reply my email and or they not provided me my final invoice.

ZERO STARS Zero is the rating this company deserves. They took my down payment after promising 1. They aren’t brokers 2. They don’t overcharge. Both are lies. They contract out jobs, they keep any down payment if you cancel, it’s difficult to get in touch with them if you have questions, and they charge exorbitant fees in the end. DO NOT USE THEM!!!!

THE WORST MOVING COMPANY EVER THE WORST MOVING COMPANY EVER. Their customer service representatives LIE. They have sneaky over charging tactics, they did not commit to their moving date and messed up my entire life for 3 days because they are showing up a day early. DO NOT TRUST THEIR "24" EXTRA DAY LOGIC. THEY WON'T LISTEN TO WHAT MOVING DATE YOU REQUEST. OVERPRICED, RUDE, POORLY MANAGED.

Worst service ever Worst service ever. Difficult to reach. Changed the pick up times frequently until it became almost impossible to set up a time to actually move.

Scam Broker, Lied on Sales Call, Hard to Contact Summary: Fraudulent statements made by Samuel Wilson on a follow-up sales call after I initially rejected their first quote. Told me the delivery could take up to "10 business days" after I had given a "must receive by" date much earlier. I spoke with Vanguard once in early August, and rejected their offer for $2300 and the dates proposed. Samuel called me directly on 8/22. I told him about the earlier call, and he asked if we could make something work. I told him " If you'll do the originally quoted minimum price of $1800, as long as the items are delivered no later than September 10th, or at worst September 11th, I could have everything boxed and ready for pickup by tomorrow" Samuel set me up for pickup on 9/8-9/9, and explained that the drivers can only go up to 500 miles per day so it would take 2 days and I would want to tell them to do a "Direct" delivery so they would bring the items directly to the new apartment when they arrived instead of having them potentially sit overnight somewhere. I am now learning from the ACTUAL moving company Vanguard contracted - Northern Elite Van Lines - that none of this is possible and the delivery will absolutely not be there in time. I am now fighting to get my initial payment refunded, and getting no answer by phone or email from the company. I am going to reach out to the same attorney that settled my case against a former employer, and hold these dirtbags accountable. Look for a similar review on every other site on the internet, as I am just getting started.