Avoid at all costs It’s taken me a year to be able to write this review in a calm manner. To sum it up, absolutely do not use this company. They are a broker advising as the moving company and will take your money and then ignore you until you give up. I ended up being charged over $2500 more than quoted just to get my stuff back for a cross country move. Once my stuff was in transit they stopped responding and seemingly couldn’t locate my items. The only reason I was able to track down everything I own (after 3 weeks) was because I took down the contact info of the folks who picked up my items. I don’t know how Richard and his team sleep at night doing what they do to people. They also claim to be a veteran friendly company, I can’t imagine how much they would scam a poor military family. Avoid this company at all costs.

Terrible Company Terrible company. They are not movers but moving brokers. They contract out to the lowest common denominator. We were contracted out to two different companies. When American Moving couldn't make it we got stuck with Brooklyn Moving and Storage. They are worse than Landmark. Landmark will gladly take a deposit by electronic check but Brooklyn will only take cash upon delivery which they tell you when they are about to deliver. At that point Landmark is no help whatsoever. We dealt with someone named Paula that was pretty much useless, never answered the phone and rarely called back.

Worst company ever! Worst company ever! They show that they are really good until you pay the deposit and quality assurance. The movers (third party) come and try to upcharge like crazy (our initial estimate was $2,600 and they were asking for $9,000) and Landmark doesn't answer phone calls. When we try the next day, they put the blame on us saying we couldn't negotiate with the movers. DO NOT USE THEM.

Buyer beware!! We cancelled within 3 days as per their policy and Florida state law. They won’t refund our deposit. They are a broker, buyer beware!

WARNING! Don't Use Landmark Landmark has a high pressure sales force. They quickly promise anything then insist on a cash deposit. That should have been a red flag. They give a cancellation period for a full deposit return BUT refuse to take you phone call during that cancellation period thus I lost my $1200 deposit. The BBB could not help get my deposit refunded. I should have checked BBB first as Landmark has an F rating with several complaints and a 2 star rating with yelp with several complaints. They are thieves.