Landmark Moving and storage

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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About Landmark Moving and storage

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Katie Dresser
GB

Worst company I’ve ever encountered Worst company I’ve ever encountered. Wouldn’t recommend even to my enemies. Broken items, missing items, difficult to get ahold of, manager is inappropriate and should be fired for how he communicates/more like yells to customers, I had to unload my own furniture and haul it up the stairs bc the mover “had a bad back” and showed up by himself, did not show up on time…. Showed up 4 weeks later despite paying for expedited delivery within 4 days. I’d give a negative 5 stars if I could. DO NOT USE.

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Elisa Cremin
GB

Worked tirelessly. Armando was wonderful! They took terrific care of our couch at the shipping and showed us how to join all parts. He and his group confirmed how they're very professional. We will use their service again.

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Heather Atherton
GB

A failing grade in elementary customer service They are responsive right up until the moment your items are loaded on the truck and then you cannot reach them or the company they contracted out your move to. After dozens of unanswered phone calls, we don't even so much as have a tentative arrival date for our things. I hate leaving negative reviews but moving is stressful enough and people should be aware that this company and their affiliates will add to that stress. Don't buy the "military friendly" bit either.

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Ben
GB

DO NOT USE!! DO NOT USE!! This is not a moving company, its a negligent, dishonest , incompetent group of fraudsters that present themselves as a moving company, fast talk you through "great deals", low ball you a quote then send over some rando's to move your stuff. They will low ball your estimate then put it on whatever actually moving company they hire to tell you that you've actually gone over the estimated footprint and then you'll either have to cancel or fork over another $1000 dollars or start from scratch. I wish I would have started from scratch and drove my stuff myself. They were supposed to deliver my stuff to VA from FL days ago but I've not seen it and they will not answer phone calls or emails. The only reason I know that its sitting in Ft Myers today is because we packed an airtag. Mind you, it was supposed to be here on Saturday. They will tell you the flight of stairs is free but won't tell you that a flight of stairs is considered to be 7 steps. There is NO flight of stairs in the country that is 7 steps... The $75 charge is not a big deal but its an indicator on how they do business. Terrible service, terrible communication, dishonest and incompetent. DO NOT TRUST THEM WITH YOUR STUFF!!!!

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Laura Lee
GB

Buyer beware!! We cancelled within 3 days as per their policy and Florida state law. They won’t refund our deposit. They are a broker, buyer beware!

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