Terrible Company Terrible company. They are not movers but moving brokers. They contract out to the lowest common denominator. We were contracted out to two different companies. When American Moving couldn't make it we got stuck with Brooklyn Moving and Storage. They are worse than Landmark. Landmark will gladly take a deposit by electronic check but Brooklyn will only take cash upon delivery which they tell you when they are about to deliver. At that point Landmark is no help whatsoever. We dealt with someone named Paula that was pretty much useless, never answered the phone and rarely called back.

A failing grade in elementary customer service They are responsive right up until the moment your items are loaded on the truck and then you cannot reach them or the company they contracted out your move to. After dozens of unanswered phone calls, we don't even so much as have a tentative arrival date for our things. I hate leaving negative reviews but moving is stressful enough and people should be aware that this company and their affiliates will add to that stress. Don't buy the "military friendly" bit either.

Worked tirelessly. Armando was wonderful! They took terrific care of our couch at the shipping and showed us how to join all parts. He and his group confirmed how they're very professional. We will use their service again.

Do Not Use-They canceled the day before they were scheduled to arrive. 1 day before this company was to arrive they canceled. We had to be out of the house and arrive in Fl for a new job and and house settlement and had no truck or movers. Had to cancel flights, and fortunately found an empty Uhaul. This kind of service is unacceptable and we were given no help to find other transport. DO NOT TRUST THE CONTRACT.

WARNING! Don't Use Landmark Landmark has a high pressure sales force. They quickly promise anything then insist on a cash deposit. That should have been a red flag. They give a cancellation period for a full deposit return BUT refuse to take you phone call during that cancellation period thus I lost my $1200 deposit. The BBB could not help get my deposit refunded. I should have checked BBB first as Landmark has an F rating with several complaints and a 2 star rating with yelp with several complaints. They are thieves.