Terrence D. Glasgow
GBThis is not a moving company This is not a moving company, they are a Broker which means they will call/hire a moving company and you will pay for both. Spoke to Kenny grossly underestimated my house hold goods to the tune of several thousands of dollars. Very responsive they tell you what you, want to hear(low ball) price wise. Once they earn your business that professionalism is gone. Kenny said due to COVID movers dont come do visual inspections its all via estimates and telephone. I sold my house, packers came to do a one day move turned into two. More money. Unfortunately I had no time to cancel and rebook with another entity. A fact I am sure Pinnacle Moving Storage was counting on. July 14, 2021 house hold good was packed by American Home Movers(great personnel and good job). Here it is August 2, 2021 and I have tried to contact Pinnacle via email and telephone unsuccessfully. Kenny even provided a direct number. They also sent two different companies to pack me out. Horrible service and I have no idea where my belongings are. NEVER DO BUSINESS WITH PINNACLE MOVING AND STORAGE.
MM
GBDO NOT TRUST stole $2,150 from us DO NOT TRUST stole $2,150 from us. When Kenny took our call he promised that as long as we cancelled within 2 weeks that we could trust him we could get our money back. We were in the midst of escrow and knew that if it didn’t go through, we would not relocate. HE LIED. They won’t return calls or have a discussion about it. Once you sign, you are screwed because everything he tells you is crap and the signature is the only thing that matters. RUN, RUN, RUN.
Hailey Schimmel
GBJust reliable. The Pinnacle Moving were there on time and were incredibly nice and professional. I highly recommend them for my move! The team that came to move me was very accommodating and cooperative; the team was communicating with me every step of the way
Donnell Willms
GBAmazing Move! Amazing, quick and efficient workers. All the difficult items they swiftly got out easily. I moved again from Pinnacle Moving they are still working great. I highly appreciate them.
John Ohrin
GBScam company Pretty sure all the good reviews on here are fake. The company quoted me 5000 dollars to move and then contracted a trucking company and charged me 9500 once they picked all of my stuff up. Once all of my stuff was loaded I was told it would be 10 days to move it across country, it has now been 33 as of this review and they will not answer my calls or reply to emails.