Just reliable. The Pinnacle Moving were there on time and were incredibly nice and professional. I highly recommend them for my move! The team that came to move me was very accommodating and cooperative; the team was communicating with me every step of the way

The only reason I'm giving one star is… The only reason I'm giving one star is because there's no way to give zero stars. It started with an original quote of $2,500, and then a day before the move with very little change the quote went up to $8,000. They gave us a 3-day window and of course on the third day in the morning they call and said that they would be here at noon. At 1:00 p.m. we get a call saying that they sold our contract to another company that has the worst reviews I've ever seen. I canceled the move lost $3,000 and felt very deceived. It turns out that this company is not a moving company but a broker. This means that they will do nothing to move your stuff and are looking to sell your contract to another company of their choice. It was a disaster and I had only one day to recover and figure out a plan b. They made an already stressful situation untenable.

Bewear of this company Bewear of this company. My initial quote was $4,000. My ending payment was $9,700. Pinnacle movers hired City movers from Los Angeles and their Forman ripped us off $1,200 dollars. Once the truck was packed, then City Movers Forman says that I went over the allotted space and must pay $1,200 dollars more. They actually followed me to Bank of America so I could withdraw $1,000 dollars, I had two hundred on me. I gave it to their Forman only to have him deny that this money was given. All this took place on September 16th, 2021 and here it is October 1st, 2021 and we still do not have our furniture.

Worst moving company ever Worst moving company ever. They did the same thing to me as all the other reviews are saying. Gave me a great price and then it tripled when they got there. It's to late to change your mind because they already have some of your money. On top of that, I watched them load my stuff and was satisfied. But when they got to my distanation it was in a totally different truck. They had unloaded it and loaded it in another truck. My Harley Davidson was totalled, my furniture was broken and I watched them drop an end table out of the back of the truck. I called numerous times to complain with no return phone calls until finally I told them I got a hold of a lawyer. They answered them but turned me over to a waist of time trying to get them to reimburse me for damages. They are a fraud and don't deal with them.

Horrible moving experience. Dishonest company. They initially quoted me an amazing price and I was foolish enough to think I had found a great deal. Then the day of the move when it was too late for me to make other arrangements, they told me I had more stuff then they originally had thought and charged me an extra 4,000, which was twice as much they had originally quoted, and more than any other moving company! I found out they are actually not a moving company themselves, they simply sell the job to another business to do the move and take the holding fee for themselves. They don't care what happens to you after you've given them the money. They are a nightmare to get hold of. Please please please use someone else.