Ciro
GBAlmost great Almost great The pickup was great. Everything up until delivery was great. The delivery timing was perfect, but I can't give more than 3 stars because several items were lost. During the hectic unloading and putting things in their place at the delivery, things must've been left on the truck and I reached out to start a trace to see if they could be found but it's been almost two weeks and no information has been shared, so officially 2 children's mats, an entire rolling bag full of things and two large plastic pieces of an outdoor playhouse did not make the delivery. The people were friendly, everything seemed to be wonderful, but I can't let go of the missing property issue.
Regina
GBVery pleased! From the first call to make my move to the delivery at my new home Everything was handled seamlessly. Everyone was so helpful especially The movers. Those men could not have been more helpful and Thoughtful at such a stressful time. I especially want to mention Monte, he is an exemplary employee. I would highly recommend National Van Lines to any one.
Arthur
GBWe booked through MBM Enterprises, Melbourne, FL We booked through MBM Enterprises that work through National Van Lines. They did an excellent job and I can’t say anything negative about them! A good, honorable, fair priced company and an upstanding owner.
Roberta C.
GBLots of chips in my furniture Lots of chips in my furniture, one piece I may have to have refinished, the driver tried with his stuff but it does not match...This was a split delivery some stuff went to my daughters more than what was supposed to, her garage was overloaded and I’m still missing things...Why I tipped the driver 😠🤷♀️
Joy Shields
GBHorrific company Horrific company. They are a broker and as soon as I signed the contract, stop returning calls or emails. Five days before the move, National Van Lines charged an additional $4,000 for the move. I sent pictures with dimensions of every piece of furniture that was being moved. Two days before the move, I get a call from a different company (Jackson Movers) saying they will be conducting the move. Jackson Movers then charged an additional $3,000 the day they arrived for bogus charges and work they didn't even do. I can't express how horrific National Van Lines is. They should have begun by disclosing that they sold the account and they are just brokers who can care less about their or their contractor's service once you sign on the dotted line.