Zero Stars Zero Stars. DO NOT USE THIS COMPANY!!! They will take your money and your things and give a lot of empty promises. I promise all five star reviews are paid for by the company. Check the BBB, especially on the company they will hire to actually move your things (into storage for an indeterminate amount of time)...S&M RELO, LLC. Over 80 complaints about them. Do your research, don't read these purchased five star reviews. This company is THE WORST!!!

Absolutely bad service Absolutely bad service. First of all, they don't update you with any information of the pick-up. In my case, they did not tell me when the driver would contact me for the pick-up. I kept calling them asking when the driver would contact me- then they say that I'd be contacted anywhere between 11am and 3pm on the day of pick-up. The driver contacted at 10 am that he'd come for the pick up at 11 am and would charge me $150 extra for every hour that he has to wait. The pickup was done on 27 of February 2021 and the delivery start date was scheduled on 5th of March 2021. And I've not received the delivery yet until April 01, 2021 which is today. The customer care is not much of a help. They wouldn't give me any information about the delivery. They are rude at times. Exhausted with their disappointing service. Never thought that moving my household items to another state would be so horrifying. There is nothing called customer satisfaction.

Big scam they were supposed to move our… Big scam they were supposed to move our item from Maryland to Utah we paid they took our money and items and they went silent

Finally the first move that actually went smooth I detest movers based on many past experiences. Did some research then Global Home Logistics came up in conversation with my neighbor. Was able to reach the reps when I needed anything. The moving experience was fine. I had no issues and my sales rep Brooke was great!

I appreciated that At first, I was really nervous about who to get. I went online and I checked the reviews quite a bit. I talked to and almost decided on another company, but then, I talked to the manager who makes all the reservations at Global Home Logistics and he made me feel really comfortable.