FRUSTRATED and DISAPPOINTED!! FRUSTRATED and DISAPPOINTED!!! We will not hire you again. Your supposed to pick our items on time but 2 days had passed and still you haven't done anything. You don't even update your customer of what is going on. You're just waiting for us to call you and what you do is giving empty promises every time.

This company is a scam This company is a scam. We contracted them to move us from Kentucky to Florida. Harrison Fine the initial rep who set the price and date became a ghost after the initial deposit. The staff was rude, dispatch was rude and lied over and over that the movers were being delayed. Finally I fired them and currently are processing my refund. I urge you to think before using these unprofessional people. I learned they aren’t even BBB accredited.

No communication. Currently scared. I’m in the process of using these folks, and so far there has been no communication with me about my things. I scheduled the move for yesterday, with a backup day of today. I called yesterday to ask about when I could expect to see movers, and they told me they had to use the backup date, and someone from dispatch would call me in the evening to tell me when to expect the movers. Never got that call, so I called in the morning today and was told someone would be by between 5-7pm tonight, and the driver would call me an hour before they showed. By 730pm, after hearing nothing from anyone, I started to get the feeling things might not be quite right. I tried to call, but their offices were closed for the night, so I left a message. I’m currently in the dark about if/when I can expect to see anyone to move my stuff, and I need to hit the road to attend a wedding. Reading some of the reviews on here makes me nervous... The sales dude was funny though. That’s why 2 stars. And because this can still be saved if I can get it worked out in the morning. But I’m not hopeful and kinda wigging out due to lack of communication on their end. I hope I can come edit this review after it’s all said and done, but so far my experience has not been one I’d recommend to others.

Broker not the company Again my contact was Harrison. I had no problem setting up delivery. They came videoed my household goods and told me I had more sq. footage than estimated. It was going to cost more. I said ok, it was only 250 sqft. more. I had to sign a new contract. This is where I discovered that they had subcontracted out my job to another moving company, even though I specifically asked Harrison if they were going to do that and was told no. I had to resign a 30 page contract over my phone. Needless to say, I found out at the time I called to set up delivery. Storage was $1.00 per sqft a month. Much more than I was initially quoted. Now I'm on the hook for an additional $3k. and don't get me started about the subcontractor company.

I would like to recommend them For me, the best compliment I can give a moving company is that they were easy. Their price was predictable, with the limited parking. The most important, that they were punctual. They were continuously helping us out and doing and moving stuff in and out with a smile on their face and no fuss.