Big scam they were supposed to move our… Big scam they were supposed to move our item from Maryland to Utah we paid they took our money and items and they went silent

No communication. Currently scared. I’m in the process of using these folks, and so far there has been no communication with me about my things. I scheduled the move for yesterday, with a backup day of today. I called yesterday to ask about when I could expect to see movers, and they told me they had to use the backup date, and someone from dispatch would call me in the evening to tell me when to expect the movers. Never got that call, so I called in the morning today and was told someone would be by between 5-7pm tonight, and the driver would call me an hour before they showed. By 730pm, after hearing nothing from anyone, I started to get the feeling things might not be quite right. I tried to call, but their offices were closed for the night, so I left a message. I’m currently in the dark about if/when I can expect to see anyone to move my stuff, and I need to hit the road to attend a wedding. Reading some of the reviews on here makes me nervous... The sales dude was funny though. That’s why 2 stars. And because this can still be saved if I can get it worked out in the morning. But I’m not hopeful and kinda wigging out due to lack of communication on their end. I hope I can come edit this review after it’s all said and done, but so far my experience has not been one I’d recommend to others.

Zero Stars Zero Stars. DO NOT USE THIS COMPANY!!! They will take your money and your things and give a lot of empty promises. I promise all five star reviews are paid for by the company. Check the BBB, especially on the company they will hire to actually move your things (into storage for an indeterminate amount of time)...S&M RELO, LLC. Over 80 complaints about them. Do your research, don't read these purchased five star reviews. This company is THE WORST!!!

Recommended! These movers helped me move out of second story house to new apartment. The whole moving crew was very professional and hardworking. They managed my whole move in just few hours and with great care. I was so impressed after seeing the delivered items as they are in same original shape as before.

This company is a scam This company is a scam. We contracted them to move us from Kentucky to Florida. Harrison Fine the initial rep who set the price and date became a ghost after the initial deposit. The staff was rude, dispatch was rude and lied over and over that the movers were being delayed. Finally I fired them and currently are processing my refund. I urge you to think before using these unprofessional people. I learned they aren’t even BBB accredited.