Jeremy Fields
GBEasy process to rent the unit Easy process to rent the unit, the person at counter (Phillip) was very helpful and knowledgeable he broke down all the fees and the process took less than ten minutes, moving day can be so stressful and life storage did not add to the stress of the day! Building and unit was very clean. I'd recommend them to anyone needing a storage unit
Jessica M.
GBTotal bait and switch operation Total bait and switch operation, but apparently most or all self-storage companies are. I rented a unit at $137 monthly, and after only two months received a card in the mail notifying me my rent would be increased to $204 starting the fourth month. A 50% increase. Today online they are offering the same size unit for $151. "Market adjustment", my foot. I'm lucky I had another option for my stuff and moved out before my rent increase. I notified the site office by phone a couple weeks prior and when I showed up to move out they had changed my gate code by switching the last digit, creating a situation where I would have to be there during office hours to talk to someone about entry. I was current in my account so no honest reason to change my gate code. Silly company, you lost a customer. I would have paid the $151 but now you have an empty unit because of your predatory practices and shady dealing (changing my gate code), and a consumer who will tell everyone about it. Personnel were respectful. Site was very clean.
robert benz
GBChris from Life Storage in Murrells… Chris from Life Storage in Murrells Inlet SC. Very helpful, customer oriented and pleasant.
Anna Marie Early
GBWe moved from Colorado to Tampa and… We moved from Colorado to Tampa and needed a storage unit asap! Ykisha was such a great lady to work with, she answered all our questions and has such a warm welcoming personality! We really appreciated all she did for us after a 3 day drive… thank you!
Becky
GBDoubled price in less than 2 months Suckered me in at a $41 price + insurance. I specifically asked if it was a promotional deal and was told, "Oh no, that's the regular price". What a crock! Received a price increase notice in less than 2 months increasing the price from $41 to $83+insurance, more than double!!. Thank goodness I don't have too much to move because I will be moving.