We moved from Colorado to Tampa and… We moved from Colorado to Tampa and needed a storage unit asap! Ykisha was such a great lady to work with, she answered all our questions and has such a warm welcoming personality! We really appreciated all she did for us after a 3 day drive… thank you!

The site we used in Florida was very… The site we used in Florida was very clean, the staff had excellent manners. The reason for leaving 4 stars instead of 5 is that the toilets were always closed. Bearing in mind there are approximately 500 units at this site, yet only 2 trolleys. Hence, with more than three people wanting to load/unload - its a problem.

Tausha was WONDERFUL Tausha was WONDERFUL! She answered every question we had with patience and knowledge. She guided us through each step of the process and make sure we didn’t have any questions left unanswered. She even gave us information. We hadn’t thought of. She showed us where the security cameras replaced, she let us screenshot the map she let us do a practice run through to make sure we were not confused about the access process. She made us feel very confident and comfortable that our car is safe and secure. We are thrilled with our experience.

i was unable to pay online/unit transferred! but will give them a chance .. i was unable to pay online, and my unit was given away. if I am able to book a satisfactory unit tomorrow, I will change my rating. Right now, i am very frustrated!! their website error should not be my inconvenience. UPDATE: manager of unit gave my unit away the day my payment was due - so not super happy about that! however, she did find a similar unit and got that assigned. I need to go visit it later. but am trusting the area will work similar to the one i had that got assigned to someone else. This manager has overall been very good to work with, and I do know that they are super busy!

Easy Online sign up Easy Online sign up, but I had questions because my realtor is the one actually dropping off boxes at the unit. Malay answered the phone at the Savannah Abercorn location (Life Storage #25) and was very friendly and explained the process thoroughly and clearly. Crossing my fingers that the rate I got is not a bait and switch like some other storage companies...