Easy Online sign up Easy Online sign up, but I had questions because my realtor is the one actually dropping off boxes at the unit. Malay answered the phone at the Savannah Abercorn location (Life Storage #25) and was very friendly and explained the process thoroughly and clearly. Crossing my fingers that the rate I got is not a bait and switch like some other storage companies...

Tausha was WONDERFUL Tausha was WONDERFUL! She answered every question we had with patience and knowledge. She guided us through each step of the process and make sure we didn’t have any questions left unanswered. She even gave us information. We hadn’t thought of. She showed us where the security cameras replaced, she let us screenshot the map she let us do a practice run through to make sure we were not confused about the access process. She made us feel very confident and comfortable that our car is safe and secure. We are thrilled with our experience.

Stephanie (manager) service was … Stephanie (manager) service was superb! She made my experience seamless. Her attitude was upbeat and very professional. Her knowledge was evident, because she answer all my questions with ease. Moving is a stressful event, however, this part of it was great. Thank you Stepanie 5226 Nansemond PKWY Suffolk, Va.

Easy process to rent the unit Easy process to rent the unit, the person at counter (Phillip) was very helpful and knowledgeable he broke down all the fees and the process took less than ten minutes, moving day can be so stressful and life storage did not add to the stress of the day! Building and unit was very clean. I'd recommend them to anyone needing a storage unit

Doubled price in less than 2 months Suckered me in at a $41 price + insurance. I specifically asked if it was a promotional deal and was told, "Oh no, that's the regular price". What a crock! Received a price increase notice in less than 2 months increasing the price from $41 to $83+insurance, more than double!!. Thank goodness I don't have too much to move because I will be moving.