Cynthia D.
GBDFW Security is the best! We have been using DFW Security for a long time. We needed to upgrade our security service and Jennifer L. was amazing and helping us getting things scheduled/ordered. She respond so quickly to emails and is just the nicest person. Shawn, our technician was marvelous. He did a wonderful job with the upgrades (taking time to pet our pup who was following him around). He was so kind and really made sure we had what we needed. The customer service from start to finish is exceptional. They are flexible, kind and very responsive. They agreed to come later when I had a work emergency come up. Best security service around.
L Cook
GBGreat customer service! Our customer rep Casey Klick is a treasure! She couldn’t have been nicer, more knowledgeable or more professional. We plan to upgrade our service soon with Casey’s help
Shannon C.
GBGreat service! Our keypad lock wasn’t working properly, so he replaced it. And while he was there, he performed a few other courtesy checks on our other security devices. He did a great job!
Traci
GBLarry did a fantastic job explaining… Larry did a fantastic job explaining how everything works and making sure we had the best system for our house. He is super friendly, professional, and very knowledgeable. Thank you for making our home extra safe for our family.
JEFF ENGLISH
GBThanks to DFW Thanks to DFW we were able to integrate new technology with our existing system and not have to buy a entirely new system. They worked with me to structure the pricing to my liking and their installer was just top notch. The couple of times we have tripped the alarm, they have called within seconds and gone through the proper protocols to make sure it was truly a false alarm. I highly recommend DFW.