Did not Choose Carpet One, but still impressed Top notch company. Although we did not do business with Carpet One, they provided us an estimate and would have been very pleased to have used them for our hard wood flooring needs. Everything was very professional and from the initial contact all the way to the point we informed them we were going with someone else. Will definitely give them future opportunities to earn our business.

Never again! We used them because they promised delivery by a certain date since we were having company for the summer.we selected a sale carpet because it would be available. We called prior to delivery date to confirm.everything ok. AT Last Minute......carpet not available!!!!!! They substituted cheaper quality!! We had no choice!!!! Never again!!!!!

Boatman Carpet One We used Ken at the Boatman location (Cypress, TX) and were very impressed with his knowledge of different materials as well as his willingness to find a way to work within our price range. Ken made the process so easy, answering all of our questions and being available with updates throughout the process. We were very impressed with how quickly they got the job done. The final product was absolutely gorgeous! We love our new floors and the fact that there wasn't as huge mess to clean up after the fact.

I recently had my entire townhome done… I recently had my entire townhome done by Empire Carpet & blinds on McMullen Creek in Charlotte They did a great job of installing carpet & vinyl floors & the manager, Randy, also did our kitchen window treatment & bedroom blinds He was very professional, honest & a lot of help I would recommend them to everyone I used Empire because they had done a good job on our home for many years Thanks Randy Pat O'Connor

Excellence plus advocacy We couldn't have improved our experience with our local Carpet One store. New to the area and facing a new build project, we stopped at Carpet One because they were open on Saturday. What a lucky move that was! Ben Palter has become a friend and trusted ally. He had local connections that allowed us to find a hardwood craftsperson and other local gems. His humor, knowledge of the products he sells, and wholehearted advocacy for our vision and our needs made him one of our Port Townsend family. He has called us with important information, shared wisdom about choices of tile we were considering and helped us design, plan, and execute a wonderful look for our new house. Unqualified recommendation from us.