stay away from this company stay away from this company, was great at the beginning and mysterious charges star appear in our statement. absolutely NO customer support that we can talk to. we have tried to cancel our account for several months without success. going to complain via BBB and hopefully they respond.

What a world of difference… What a world of difference transitioning from EVO Snap to Payment Depot. You dial a number, and a real person on your same continent answers the phone within one minute. No endless phone tree maze. The question is understood, the answer is found, the issue resolved, even if requiring follow-up. And the rates are fair!

After several hours and phone calls… After several hours and phone calls trying to get my 2 accounts set up, I had the good fortune to be connected with Zach Blankshain. By the time I spoke with him I was quite agitated and fed up and he was patient and explained everything and was successful in getting both my accounts running properly. He even called back when we were disconnected due to my error. It's appreciated when someone takes pride in doing their job well. Good job Zach.

since stax aquired payment depo since stax acquired payment depo, I have hundreds in overcharges, no one calls me back, multiple emails have been ignored, downloading invoices and pci compliance do not work. I have been requesting to closed my account and refund overcharges since last week. Still nothing has been done. I encourage anyone else having these issue call Florida attorney general for help.

Can you be a fan of a credit card processor? I had an honestly great experience getting set up and over the first couple months working with Payment Depot so far. Our account manager Rebecca reached out early and helped through the setup process. We've changed credit card processors a few times in the last several years. It's not enjoyable, but Payment Depot made it as painless as I've ever experienced or could reasonably expect. Their rates are substantially lower than any of our previous vendors, and they charge the fees in the most transparent way I've seen. It makes accounting for the fees upfront, and logging them on the backend easier. It saves us extra work we didn't really think about before. All around making the switch to Payment Depot has been a huge plus for us.