Don’t Bother… Take your money to another company I have been trying to get in contact with customer service for over 2 weeks now. I have sent 3 emails and called multiple times with no answer. I messaged the company thru Instagram and someone replied back saying they would be able to help me. When I explained I want to return the items as I did not like them and the hoses leak water the person in the other end stayed quiet… the message was read and it was ignored… do yourself a favor and buy from somewhere else. This company is extremely unprofessional and will not answer you back if you have any concerns.

Definitely a must buy!!! I love this product. The shower head in my shower, I thought was pretty good in water pressure but I was wrong. Once I installed Allen Force shower head I completely saw the difference in water pressure. Easy to install, three different settings with equally water pressure in all three settings. When I took a shower, I saw the beads do their work and the water felt great. I honestly felt I didn’t take as long as I usually do to take a shower because of the water pressure. After the shower I did see a little bit of a difference in the feel of my skin, left a soft silky feeling. I highly recommend!

This company has been charging me for a phony subscription… This company has been charging me for a subscription. After multiple attempts to inquire about the charges, they finally got back to me indicating that the charges are for a subscription that I never signed up for. they said they sent me an email with my username and password. I did not receive an email. Still have not heard back from them about cancelling tis "said" subscription. Do not buy from this company. They overcharge and are misleading.

HORRIBLE!! I ordered the shower head and the adapter hose that I bought had a huge hole it. WATER SPRAYING EVERYWHERE! I emailed them 4times! Finally got an email saying they have a ew supplier and would replace the adapter. YUP YOU GUESSED IT!! I NEVER HEARS BACK AGAIN!! ALPEN EITHER REFUND MY MONEY AND SEND THE REPLACEMENT PIECE! THIS IS TERRIBLE!!

I ordered one shower head and one hose… I ordered one shower head and one hose and fitting. They sent me two and charged me for two and also charged me for a "refill" that I didn't order. They will not give a refund. I contacted them nearly a dozen times, their "customer service" link is broken on their webpage, and they say that they only respond by e-mail.