This company is repeatedly trying to… This company is repeatedly trying to charge for something I DID NOT PURCHASE! They will not call me back or respond to emails. What is this company trying to do? No wonder their reviews are "1.8 or Poor." My advice is , Do not do business with them!

I ordered one shower head and one hose… I ordered one shower head and one hose and fitting. They sent me two and charged me for two and also charged me for a "refill" that I didn't order. They will not give a refund. I contacted them nearly a dozen times, their "customer service" link is broken on their webpage, and they say that they only respond by e-mail.

This company has been charging me for a phony subscription… This company has been charging me for a subscription. After multiple attempts to inquire about the charges, they finally got back to me indicating that the charges are for a subscription that I never signed up for. they said they sent me an email with my username and password. I did not receive an email. Still have not heard back from them about cancelling tis "said" subscription. Do not buy from this company. They overcharge and are misleading.

If you have hard water I do not… If you have hard water I do not recommend. I ordered the 2 showerheads while we were renovating our bathroom and just installed it. It is completely clogged after a week and did not allow a change in settings when we pushed the button. It stayed the same and we could never get a different spray from it. I have not tried the 2nd head as I'm very disappointed. I was sure this would be our answer to hard water issues.

This company has been charging me… This company has been charging me $29.99 per month for the last 5 months. When i called to find out why, they said i had a subscription *which i never consented to*. They helped me camel it and said they would escalate my refund request but if approved, they would only refund up to 2 months. This is outrageous because i never agreed to a subscription and never received anything from the supposed subscription.