Lies and lies is all you get from this… Lies and lies is all you get from this company. They will lure u in 5 years agreement without telling u, they will keep charging u every month even of u dont have a service working. They will cancel appointments on u without telling u, or technician just wont show up. They never answer or call u back when u need them, they will argue with u and will never try to make it up for their shady business. Worst ever.! They only want ur money!

Horrible.house caught on fire and alarm… Horrible.house caught on fire and alarm didn't go off. The only alarm that went off was one battery operated smoke detector I had that was even further away from the fire than the smoke detector from this company, does not work don't buy!!!

AWFUL CUSTOMER SERVICE AND DELIVERY AWFUL CUSTOMER SERVICE AND DELIVERY! My home was broken into and 911 was not called. The issue with Baltimore PD not being contacted is up in the air, I think it's bad business, they said it was about registration--but that part is OVER. At this point in time, and what makes this whole situation unacceptable is the customer service, after the incident no one reached out to me. I called and sent emails for about a month before I was finally able to get in touch with someone. There is no justification for that amount of time. Mistakes happen, but if there's not attempt to rectify the error and make your clients feel safe that's where there's a huge issue. I am stuck in this contract and have no peace of mind, I don't want this to happen to anyone else. I don't mind paying each month for a company I trust, a company where I know if something goes wrong they won't leave me hanging by the telephone. This is not alliance.

LEON SHACKELFORD WOW BEST SERVICE!! LEON SHACKELFORD he's helping costumer on security sistem making sure costumer are safe in their own home .he delivered! Doesn't take no for answer,took care of me and make sure my family and home was secure best recommend for him. Best representative!

This company is a joke This company is a joke! This company is the middle company like the middleman they offer no service all they do is go around and sell for other alarm companies such as Brinks! I wouldn't recommend this company at all they say they charged the amount but in two years it will go up 10 to $15 hours and don't believe that there is no such contract ask lockdown. The salesperson comes to me saying it will be 59 99 for the next 5 years if I sign a contract and there will be no increase whatsoever he lied