Ordered a Cub Cadet SC700E Lawn Mower… Ordered a Cub Cadet SC700E Lawn Mower on 3/27/2000. Salesperson on the other end of the line was polite, helpful and informational in our discussion about 11:00 a.m. on a day when he was working from home during the Covid-19 Pandemic. After ordering he informed me that the mower would be shipped on Monday, 3/31 and that I would likely receive it by 4/3/2020. I'll admit that I was a little concerned after reading several negative reviews about the company so I checked the BBB Website where I saw they had an A+ rating. I then went to ZoomInfo and found that the 100 employee company did 19 Million in revenue last year. Knowing that you can't please all the people all the time I decided to give them a try (plus they offered free shipping). Result = 5 Star Rating. Rather than shipping on 3/31 the mower arrived via UPS to my front door at 2:50 PM on 3/31. Mower was well packaged & in good condition. Everything needed was in the box and I rolled out the full contents on my garage floor at 3:00 PM. Followed the instructions, had it all assembled by 4:30, started her up, cut @ 3/4 of an acre and started writing this review about 5:45. Excellent company, excellent product (shipped free to my front door VS. ordering from one of the local equipment companies where product would have shipped to their store at a cost between $50 - $110 and required me to pick it up), shipped and delivered ahead of time and arrived in great condition. Excellent experience! Eric J Perrell, Eighty-Four, PA

Thanks to E-Comfort customer support… Thanks to E-Comfort customer support Rosanne, Michelle, and Dennis. I received an incorrect part from their supplier. Through their efforts to resolve my problem, I received the correct part. The staff really went to work to get the issue corrected. For this reason, I will indebted to them & continue to order from them. My experience was excellent. The shipment issue was not their fault, but they made sure I got what I paid for. Service at 100% does exist!

No One Beats PED Expert Advice! They will walk you through anything and their experts have been around the small equipment industry. Dale, the engine expert was a Briggs tech for 20 years. I bought a bunch of home improvement products for my home. I love my new ecobee 4, an indestructible water hose, a pressure washer, and a portable generator. All going strong! If you take care of your equipment, it'll take care of you.

Rosanna exceeded my expectation for Customer Service I recently contacted P.E.D. Customer Service and had the pleasure of dealing with Rosanna who when out of her way to assist me with the shipping logistics of an item I had just purchased. I can't say enough good things about the professionalism and promptness Rosanna gave me regarding my purchase. I hope PED management acknowledges how valuable she is, she's a keeper. Thank you, J. Mc

Wow this is a very impressive company Wow this is a very impressive company, first time I order from them and everything went beautiful I can't believe it not a problem and I was a little worried about buying from a company I never heard anything about them I goofed I should have checked the reviews but I didn't. But when you spend $1,100 i should have but I didn't and now I am a solid customer of theirs