CONSUMER BEWARE we had had a terrible experience with this company. we feel we were purposely misled on shipping times, and would have never ordered from this company had we known that the product would not arrive for as long as a month or later, since they inform us AFTER the order was funded, that they do not even have the item in stock. Additionally, we were treated rudely by one of their staff when we tried to resolve the issue. they offered no resolution, and made no effort to make it right.

Let the buyer beware Let the buyer beware Purchased a generator from this company and it was defective. Instead of them sending a replacement or a refund they quoted there sales policy and said to call the manufacturer. They will not fight for there customer or help them in any way.

The whole experience was flawless The whole experience was flawless. From start to delivery everything was as smooth as a babies bottom. My snowblower came just as described and right on time. No complaints here. Thanks Power Equipment Direct.

Terrible delivery experience. Beware of the fine print! This company has terrible customer service. Their carrier was worse than they were. I ordered a generator. The carrier contacted me to deliver between 4 and 6 pm but dropped in the street in front of my house in a cul-de-sac at 10am in the morning. The customer support person was rude and hung up on me. When I called Power Equipment Direct customer service they offered no support. Beware of the fine print. Curb side drop off a piece of equipment that is hundreds of pounds should not be in small print. Terrible experience. I will never buy from them again.

I purchased a Quincy Air compressor… I purchased a Quincy Air compressor from Air Compressors Direct (ACD), aka Power Equipment Direct (PED) on 11/30/20 with a shipping date of 12/10/20 (at the latest from the factory). I contact ACD on 12/11/20 to find out the status of my order because they never sent me an update and they said Quincy was the holdup in shipment. I waited till 12/14/20 and still no update. I contacted ACD and they had no information. I asked to talk with a supervisor and supervisor was in a meeting. They would call me back that day. No callback. Called Quincy, the manufacturer, they said they have not received a purchase order from PED since 11/25/20! I called 12/15/20 and asked to speak with a supervisor. Nope, supervisor was in a meeting. Asked for a callback. No callback. These people are scammers. Stay away!