I'm a first time customer very happy… I'm a first time customer very happy with the website and all the products that you offer I was able to get my questions answered immediately so great first impression.

Found an exclusive ceiling fan at Arbor and at a great price! I was looking for a particular ceiling fan and it was said to be a Lowes exclusive. I found it at Arbor and at the same great price. It was easy to order and now I am just waiting for it to arrive so my hubby can install it. 😊

Online ordering was smooth and simple… Online ordering was smooth and simple making it fast to find what I need and checkout. I ordered a 36” square glass top for a table. We will see how the delivery and condition upon arrival goes 🙏

Happy to find floor tile that was… Happy to find floor tile that was discontinued by Home Depot here, shipping a little high but a least I have replacement tile for damaged spots.

If I could select 0 stars I would If I could select 0 I would. Placed order 1/30/24. Acknowledged by email 1/30/24. No shipping email by 2/9/24. CS says they respond to emails in 4-5 hours. No. Automated reply in 4 hours saying real response in 4-5 business days. Didn't happen. Called 2/8, informed hold time 95 minutes before it disconnected. Called back. Robot said record a message, then disconnected before I could. Called back. Robot said I could leave a message, or for faster response send an email. Funny. Called back 2/9. Actual person with limited English said item may ship on 2/20 or 2/21. Cancelled order. Got an email saying allow up to 7 business days to cancel the order. Never again.