
Kris Swanson
GBI only gave 4 stars because we just… I only gave 4 stars because we just placed our order. The website was easy to navigate and the checkout process was easy. I like that they offer payment upon shipping and not in advance, since we've never used this company before. But thankful they had the flooring we've been looking for. Some of the reviews have me concerned, so fingers crossed for a smooth finish on our order. And we'll see if the shipping costs are actually free, even if they have to increase them from the original quote at time of purchase. I'll give an update upon item arrival. UPDATE: I called and left a message. Customer service called me back within 30 minutes and answered the questions I had. They also responded on chat. 2.26.24

BW
GBSo far the order went through in So far the order went through in, and email came back confirming the order. Just placed it yesterday so I will wait to receive the DeWalt toolbox set to render my final opinion but so far so good.

Me
GBHappy to find floor tile that was… Happy to find floor tile that was discontinued by Home Depot here, shipping a little high but a least I have replacement tile for damaged spots.

ROB
GBDamaged pkg replacement After finding 3 of 7 planks damaged in a pkg of luxury vinyl plank arrived, customer service made it right. Pronto. Nice job Super Arbor!

Raymond Robitaille
GBI was hesitant at first to order from… I was hesitant at first to order from this company but their online ordering made it so simple. I recommend this company to everyone…