I have been using alert 360 I have been using alert 360 for over a year now. Stephen or Steven, not sure how it's spelled, has been my tech and came out to my home on several occasions due to me adding cameras, etc. Wonderful customer service and everything you'd expect from a company you are doing business with.

I am a very happy customer with Alert… I am a very happy customer with Alert 360 Home Security. They are so very quick about calling when your alarm goes off. I have used several other companies in the past however never had the quality service that Alert 360 has shown. The representative that I use is Danny Holland. Danny really cares about his customers and their security needs. He is not pushy at all. He is very knowledgeable about how to set up your system to give the most coverage without all the usual scare tactics most companies use to get your business and sell you a lot of extra things you really may not need. I have already and will continue to recommend my family and friends.

Horrible company Horrible company, after my previous vendor "sold" me to this company I tried to cancel and got the run around ultimately being told that I have to send in an email request to cancel, on the 22nd and they would still charge me for the next month!!! wow

They are a scam and they steal your money They are a scam. They sent my bill to collections without ever notifying me of any bill in the first place. My emails from them have no mention of a bill from the last couple of years. They even had someone call me from their company and I told the representative i do not use their service and then I found out later that she never closed my account after telling her that I did not use or want it, plus she never mentioned there was a bill that needed to be paid. So I get one from collections for something I haven't used once in many years. Do not use them!

Great Customer Service We have been very pleased with the customer service provided by your technician Minh. He replaced our electronic front door lock after we were getting false “low battery” email messages from Alert 360.