The gentleman that came was very… The gentleman that came was very knowledgeable and courteous. He diagnosed my problem, fixed the difficulty and showed me how to proceed in the future. Besides being early for the appointment, it only took him 15 minutes to correct. In my book that is a definite 5

Technician called an offered to come 1… Technician called and offered to come 1 hour earlier than timeframe expected. He showed up changed out 2 cameras, was very informative and helpful. He was here less than an hour and I was able to have a free afternoon. Excellent service!

I have been using alert 360 I have been using alert 360 for over a year now. Stephen or Steven, not sure how it's spelled, has been my tech and came out to my home on several occasions due to me adding cameras, etc. Wonderful customer service and everything you'd expect from a company you are doing business with.

Horrible company Horrible company, after my previous vendor "sold" me to this company I tried to cancel and got the run around ultimately being told that I have to send in an email request to cancel, on the 22nd and they would still charge me for the next month!!! wow

Great Customer Service We have been very pleased with the customer service provided by your technician Minh. He replaced our electronic front door lock after we were getting false “low battery” email messages from Alert 360.