Finally had 3 Ackerman people who… Finally had 3 Ackerman people who listened to my problem and fixed it in 2 days. Upgrading was a problem for several months but these 3 folks were super. The tech who came really knew what he was doing, was personable, did everything exceedingly well. This was a great answer to my situation.

Extremely professional Mr. Robert Kirkland, our installer/service person was Great! He was professional, courteous, funny and transparent. He was on time and explained everything to us thoroughly. He tested our equipment to make sure everything worked and we understood alarm system. We appreciate the professionalism of your staff that we have interacted with. We look forward to many years as customers with Ackermann.

Ackerman Stella Consultant Victor was the Ackerman Consultant assigned to me. He brought many years of experience to the table, which immediately put me at ease. He never over promised what he or Ackerman could do. He was always punctual and carried himself very professional. He went the extra mile to ensure I understood the practicality of what I wanted and how to obtain it. He also applied what ever discounts were available at the time to save me money.

Victor was very friendly and had a good… Victor was very friendly and had a good sense of humor. His knowledge of his product was superb. We enjoyed his visit and feel very confident in our decision to choose Ackerman again for our security needs!

Best service EVER!!!!! My Tech was relentless in finding the cause for my system malfunction. He was a true professional. Courteous and respectful and knowledgeable. When he needed help he called his team and to me that showed me his passion for his job! He needs to be promoted in my humble opinion!!