Medium fake rock in gray color I ordered the medium fake rock in gray color (SKU 204926) and it arrived very promptly in perfect condition. It is heavy enough to remain stable in high winds, and the color matches other native rocks on my property. With a bit of dirt and weathering, nobody will suspect it is not real.

Love these baluster centerpieces Love these baluster centerpieces! They arrived faster than anticipated which was helpful. They look really nice on our new deck. These are easy to install and look well-made. I also had to purchase one extra off of Amazon (through Y&H) and that was shipped quickly too. I would definitely buy more products from this company.

All Told--I was pleased with the… All Told--I was pleased with the responsiveness of Scott Nichols; in explaining and expediting an order that got bundled and then postponed for 2 months.... My order was placed on a FRI- I followed up on Mon and was assured it would be shipped that week... unfortunately, there was a glut sold over the weekend that was not evident to the CS agent... The order was rectified as best it could be- Good product.

The availability of products is great… The availability of products is great and shipping was prompt, however the I had an issue with the product. I have ordered 26" Estate aluminum balusters twice. The first batch was cut to 25 13/16" allowing for the extra added by the 2 connectors giving an exact 26". The second order came with all (30) balusters cut to exactly 26", which gave a total length of 26 3/16. Not a big difference but enough to require that I trim 3/16's off each one to make for a proper fit. The manufacturer should tighten up quality control.

Newport Ball Top Post…for 6 inch posts We purchased 29 Newport Ball Top Post Caps, and finally got them installed. They look so nice! Thank you for your excellent service and quality product! I was hoping to post a before and after picture so other customers could see how nice they look. They match exactly what our HOA requires, and look so much nicer than what most of our neighbors have. We are very pleased!