Always a suspicious online shopper. I placed my order on line and to my surprise it was shipped complete in two days. Long before my deck project was complete. I have had easier installation on other railing but the quality and appearance is excellent. I still have to install the stair rails however,

The availability of products is great… The availability of products is great and shipping was prompt, however the I had an issue with the product. I have ordered 26" Estate aluminum balusters twice. The first batch was cut to 25 13/16" allowing for the extra added by the 2 connectors giving an exact 26". The second order came with all (30) balusters cut to exactly 26", which gave a total length of 26 3/16. Not a big difference but enough to require that I trim 3/16's off each one to make for a proper fit. The manufacturer should tighten up quality control.

All Told--I was pleased with the… All Told--I was pleased with the responsiveness of Scott Nichols; in explaining and expediting an order that got bundled and then postponed for 2 months.... My order was placed on a FRI- I followed up on Mon and was assured it would be shipped that week... unfortunately, there was a glut sold over the weekend that was not evident to the CS agent... The order was rectified as best it could be- Good product.

Awesome Service Reps First day I tried to order, I was unable to process my payment. I called and spoke with a really nice rep that said they would look into it and call me back with info--they called back that day to let me know that the servers for Visa had gone down. The next day they called me back to let me know that the system was back online and that I could order my railing! I have over 30 houses going right now--that extra level of service was so needed!!

We ordered 13 beautiful lights and 3… We ordered 13 beautiful lights and 3 were not working so we called and Yard & Home sent us out another 3 very quickly and resolved the issue with no problem. We are very happy with the solar post lights we received and they make our stone post look amazing! Just gorgeous, especially at night! We couldn't be happier! Thank you Yard & Home!