Denise
GBThe reason I'm giving 3 stars is… The reason I'm giving 3 stars is because our previous appointment was made & confirmed. Yet, on appointment day the technician didn't call; did not show up. We were left in limbo all day. However, on Monday, after we called them (they did not follow up with us.), they did apologize profusely. Scheduled another appointment which went without a hitch. Unfortunately, though, that first impression left a bitter taste. The technician who did show up, Enrique, was top notch, A-1 tech. He was very knowledgeable & did an excellent job. Hopefully, my first experience was the exception not the rule.
Clint Harris
GBBest alarm company I have ever had! Fort Knox Home security has not only the best systems and options out here, but the best customer service I have ever spoke to. Anytime I have questions about possible upgrades to our system, or changes that I would like made to it, I have always received top notch customer service! Their techs know what they are doing and get the job done right and fast. If after installation you want changes made, they come back out and make it happen! I will never go with another company again!
t William mcmahon
GBThumbs Up! I own a vacation home in Texas and after lots of research went with Fort Knox Security a few years back. They lowered my costs substantially from what I was paying. When I was initially installed, I upgraded to the new Go Control system that features a touch screen keypad which also communicates with my smart phone. I love the feature that allows me to disarm/arm remotely. Surprisingly user friendly! I am writing a new review after adding some additional features, 2 Co2 sensors and a front door remote lock. I was glad to see the same technician that had done my original install. Good companies keep good employees!! I would 100 % recommend Fort Knox Security. They offer the best pricing in the market and deliver great customer service each time!
Rex Brown
GBJust found Fort Knox security Just found Fort Knox security, what an excellent experience. Called in, received a quote and had the system installed the same day. The installer, Barret Smith, was a very professional installer and explained all of the system to our satisfaction. I have never had such fast results from any business before. If you need a security system, I highly recommend them .I have been researching Systems for several days, By far Fort Knox was tops.
Melissa Khorsheed
GBExcellent service Excellent service! Very professional, knowledgeable and friendly people. Usually these types of things are a pain but this was actually pleasant. Very happy with the new security system which includes many more features and was only a few bucks more than I was paying for ADT monthly. Highly recommend this company to anyone looking for a hassle free experience.