James Dellinger
GBNew customer with Ft Knox New customer with Ft Knox. After shopping around, I decided to choose Ft Knox, based on their online reviews. Everything has been 5 star so far! Pricing and value are fantastic, customer service was excellent, and the installer was on time and very thorough. Couldn't be happier so far, highly recommended!
George Gibson
GBThe installation technician was very helpful and knowledgeable! The installation technician was very knowledgeable and helpful with setup and explaining how to use the equipment. As hot as it is (°98), probably °110 in the attic. He worked nonstop for about 5 hours !! I kept telling him that he could take a break in the house with AC, but he declined because he wanted to finish! When he finally finished he then sat with myself and my wife and walked us through on how to use the system. Sean (The technician), I feel went above and beyond to assure that we were able to use the monitored alarm system! Thank you Sean !!
t William mcmahon
GBThumbs Up! I own a vacation home in Texas and after lots of research went with Fort Knox Security a few years back. They lowered my costs substantially from what I was paying. When I was initially installed, I upgraded to the new Go Control system that features a touch screen keypad which also communicates with my smart phone. I love the feature that allows me to disarm/arm remotely. Surprisingly user friendly! I am writing a new review after adding some additional features, 2 Co2 sensors and a front door remote lock. I was glad to see the same technician that had done my original install. Good companies keep good employees!! I would 100 % recommend Fort Knox Security. They offer the best pricing in the market and deliver great customer service each time!
Denise
GBThe reason I'm giving 3 stars is… The reason I'm giving 3 stars is because our previous appointment was made & confirmed. Yet, on appointment day the technician didn't call; did not show up. We were left in limbo all day. However, on Monday, after we called them (they did not follow up with us.), they did apologize profusely. Scheduled another appointment which went without a hitch. Unfortunately, though, that first impression left a bitter taste. The technician who did show up, Enrique, was top notch, A-1 tech. He was very knowledgeable & did an excellent job. Hopefully, my first experience was the exception not the rule.
Mark Aaron
GBEdward helped me out with our security… Edward helped me out with our security system and he was wonderful! He was very quick and easy to work with. I highly recommend Fort Knox for alarm security because Edward helped me and explained everything i needed to know. i am definitely going to refer my friends and family.