Helping hand The help I got with support late at night when I had sensors not working I got help with no hesitation. Help me figure through video phone explanation. Great thank you Vivint team.

Canceling is a pain Canceling is a pain. I followed their process. They require an email to their documents email address. I did that on Feb 9, but they still charged my credit card in March. I disputed the charge. Vivint's reply to credit card company was my account was still active and the charge is valid. I called on 4/22/24. I was told the cancelation is pending even though everything was in order and it should have been canceled. I was told it will take another 3 to 5 business to get the cancelation processed and to wait until I get an email verifying such before i call back.

Great Security This company is keeping my home safe. Having this security gives me comfort at night and when I'm away that's indescribable. Thank you Vivint for doing a great job.

It's a bit redundant to have the system… It's a bit redundant to have the system unpluggable. Also realizing that in the case of a outage, my system will not work. Making me more susceptible to breaking in entry

We constantly have issues with the… We constantly have issues with the camera going offline. When everything works its great. But I feel like this shouldn't be a problem.