Fabulous service from OnFlooring Fabulous service from OnFlooring. Couldn’t have been better. Very responsive. Very helpful. Challenges were no problem. Great price too! Would definitely buy again from OnFlooring. Thank you very much for all your assistance!

They were good in the warehouse buts… They were good in the warehouse buts it’s difficult to know where you should go or who to talk to when you get at location.

I was hesitant to order flooring… I was hesitant to order flooring online, but the price was substantially lower than what I could find locally. I called to talk with someone at OnFlooring and my direct questions about quality and cost were answered clearly, so I placed the order. There was a snafu with the original shipment which had me concerned, but a phone call to Mark, who promptly answered, quickly remedied the issue. OnFlooring was easy to work with, and the flooring product was of the quality I was hoping for. Very pleased with this transaction.

Pleased Spent a lot of time on-line looking for a match to our existing LVP. OnFloor had want we needed at a great price and very reasonable shipping rate. The communication from start to finish by email or phone was excellent! The backorder issue was getting a little frustrating but I understand still a common problem. The shipping carrier was equally very good, the emailing and phone communication was great!

Try to match certain products and…website needs thrown out. Try to match certain products and manufacturers on the website to your products is a terrible hassle and we purchased 3 separate Versatrim tall stairnose none of which matched well it would be nice for the cost of the materials that a way of cross referencing products to yours would be most helpful. Updated 9/17/23 Purchases for the project I am currently referencing came from my account and my G/F ordered from her home PC. In the past I have ordered “Brushed Oak”, “Grey Riven Slate” and and searched for a “Bleached Elm” but settled on a best guess visually, not all purchases have been stair nosing. Lets not loose site of the complaint shall we. The product is fine but my point was the process for selecting a proper match could be much simpler.