My order was shipped out in a very… My order was shipped out in a very timely manner. The packaging was excellent without any damage.

First of all it was a seamless… First of all it was a seamless transaction and excellent communication. The product is well designed and constructed. Super tough aluminum. The design and color matched perfect the laminated floor bought at Home Depot. The item was well packed. Really love the product and will buy from them again.

Everything went perfectly Everything went perfectly. From ordering to delivery. My credit card gave me some trouble at first and a representative from OnFlooring called me to see if everything works. Great customer service. I got a very nice bulk discount, which no other company offered. The flooring arrived in perfect condition. Overall, a great experience.

Excellent customer service The transition strip was nothing like the color we ordered. It was supposed to be piano black (a solid black). We received a transition strip with white striations on black! We did not order the wrong color, we wanted 513 piano black as that is the color of our other, shorter transition strips as per the recommendation of Lucida Surfaces. OnFlooring contacted us and after submitting photos, they refunded our payment. Excellent customer service. Would recommend and use again if needed.

Pleased Spent a lot of time on-line looking for a match to our existing LVP. OnFloor had want we needed at a great price and very reasonable shipping rate. The communication from start to finish by email or phone was excellent! The backorder issue was getting a little frustrating but I understand still a common problem. The shipping carrier was equally very good, the emailing and phone communication was great!