Easy to book and use Easy to book and collect from my local Asda. Very straightforward to use and has cleaned our carpets very well. Only issue we had was the machine was dirty when collected with dirty water still inside it. I had to spend half an hour cleaning it before being able to take inside my house. It’s quite heavy so if you’re not feeling strong take someone with you if renting it from somewhere to help you get it out of the locker and into your car.

Terrible, swerve, DOESN'T WORK Terrible, cost me £43 for hire of equipment and bottle of cleaner. Which fine I understood price when booked . However I was expecting carpet cleaner to clean carpet. How mad I am. Carpet has taken over 34hours to dry. Hardly any dirty water in dirty water bin after cleaning carpet. No difference in carpet. It actually looks worse than it was originally. The carpet was not dirty my wife decided she would like it freshened up.

Amazing results with Rugdoctor! Slight issue on collection with the locker code door not opening, but got straight through to an advisor to resolve the the problem within minutes, on a Saturday (very impressed!). This machine is amazing and very easy to use. Carpets have come up like new after 2 go’s. Pet marks have vanished! Highly recommended, very happy customer.

Machine was absolutely filthy Machine was absolutely filthy. The machine upon collection was in an absolute state, I spent about 40 minutes pulling hair and fibres out of the filter, hose, and off the bottom of the machine. The hand tool is pretty useless IMO too. I am positive that if you used a brand new machine, or one that had been cleaned properly, then it would be fine because the machine cleans lovely. Just this one experience, my first experience, has been pretty gross. I could have called their customer service, but honestly RugDoctor. 100% of your machines should be clean WITHOUT the need to leave a garbage review or have to call. I just don't have the time to be faffing around finding another machine.

Hired from Tesco’s locker Hired from Tesco’s locker Whilst it semi worked as in I could see water , I gave up and hired a professional who cost a little more than the hired machine but did a fantastic service! The hired machine didn’t touch it dirt wise . I returned the machine out of pocket and annoyed