RugDoctor UK Ltd

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2.40
Based on 20 Reviews

5

15.00%

4

20.00%

3

0.00%

2

20.00%

1

45.00%
About RugDoctor UK Ltd

You can find a Rug Doctor carpet cleaning machine in over 3,300 hire outlets across the UK and Ireland. Some 90% of UK households are no more than a 10-minute drive away from their nearest provider.

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Keri Hartwright
GB

Don't waste your time or money renting from a locker. I had one machine which had been… I had one machine which had been reported faulty and was still full of water when i collected it which made it really heavy and also ruined my jumper. The second one leaked and soaked my carpets. They refunded me but I will be spending the money on a new jumper. Don't bother renting from a locker as the products are cleary not maintained.

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Agne
GB

I bought a spot cleaner and it broke… I bought a spot cleaner and it broke down after few months. Rang customer service, but they literally failed to collect it 4 times within 2 months time and didn’t even bother to let me know. Shocking customer service, money and time wasters. DO NOT BUY from this dodgy company!!!!‼️‼️‼️‼️

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Laetitia Saunders
GB

Amazing results with Rugdoctor! Slight issue on collection with the locker code door not opening, but got straight through to an advisor to resolve the the problem within minutes, on a Saturday (very impressed!). This machine is amazing and very easy to use. Carpets have come up like new after 2 go’s. Pet marks have vanished! Highly recommended, very happy customer.

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Eléna
GB

Think it’ll be better to hire a cleaner! Was really excited to rent one of these. The actual cleanliness of mine wasn’t too bad compared to what others have said. I only went over the same area once as directed with the main machine but I kept noticing the place where the suds and water is meant to go, just was empty after only doing 2-3 runs on the carpet so I kept filling up. Then I used the hand held attachment which seemed to work better but when I was going over the carpet, I noticed it was still picking up so much black. So why does it say only go over once if it’s clearly not cleaning it properly. Carpets are seriously soaked and I’m abit worried about how they’re gonna dry

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Graeme Malt
GB

Terrible, swerve, DOESN'T WORK Terrible, cost me £43 for hire of equipment and bottle of cleaner. Which fine I understood price when booked . However I was expecting carpet cleaner to clean carpet. How mad I am. Carpet has taken over 34hours to dry. Hardly any dirty water in dirty water bin after cleaning carpet. No difference in carpet. It actually looks worse than it was originally. The carpet was not dirty my wife decided she would like it freshened up.

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