Expected better Not impressed with the machine’s performance. Wasn’t expecting perfect results but the rug doctor has left the carpet streaky and patchy, not a good cleaning tool at all. Followed all the guidance given, including moving slowly and lining up with previous cleans but overall a big disappointment and leaves my carpets looking worse than before. Wouldn’t use again.

Amazing results with Rugdoctor! Slight issue on collection with the locker code door not opening, but got straight through to an advisor to resolve the the problem within minutes, on a Saturday (very impressed!). This machine is amazing and very easy to use. Carpets have come up like new after 2 go’s. Pet marks have vanished! Highly recommended, very happy customer.

I bought a spot cleaner and it broke… I bought a spot cleaner and it broke down after few months. Rang customer service, but they literally failed to collect it 4 times within 2 months time and didn’t even bother to let me know. Shocking customer service, money and time wasters. DO NOT BUY from this dodgy company!!!!‼️‼️‼️‼️

Don't waste your time or money renting from a locker. I had one machine which had been… I had one machine which had been reported faulty and was still full of water when i collected it which made it really heavy and also ruined my jumper. The second one leaked and soaked my carpets. They refunded me but I will be spending the money on a new jumper. Don't bother renting from a locker as the products are cleary not maintained.

Hire machine heavy, hard to manoeuvre and unsuited to domestic uses Carpets cleaned ok but poor suction on the main machine meant I needed to use the hand tool to vacuum up moisture over the whole carpet. The main machine is also very heavy, unwieldy and impossible to manoeuvre in small rooms. The professional hire machine is poorly suited to domestic situations.