My 1st order arrived today My 1st order arrived today and I was absolutely over the moon with the quality of the items! I was having an item personalised so I was informed the order make take slightly longer and due to the current situation with covid I was expecting the postage to be longer anyway! Was kept updated and given a tracking number. Will definitely order more... Thanks again Kerrie

This IS A SCAM STORE This IS A SCAM STORE, ALONG WITH EVERY OTHER REVIEW, I ORDERED 2 MONTHS AGO, AND NEVER RECEIVED MY ORDER, NOR WAS I ABLE TO GET A RESPONSE FROM THE EMAIL THEY PROVIDED FOR CUSTOMER SUPPORT, THIS COMPANY IS DEFINITELY A SCAM, DONOT ORDER FROM THEM, ANY REVIEW THAT HAS ANYTHING NICE TO SAY ABOUT THIS COMPANY, IS A FAKE REVIEW 💯💯!! THEY WILL KEEP YOUR MONEY AND NOT SEND THE ORDER...

I’d give zero stars if I could a scam… I’d give zero stars if I could a scam and waste of space business pathetic how they just take your money when you email them they just reassure it’s coming but it never comes they lie they steal they’re a joke of a business don’t buy from here I ordered February 2 it’s march 6 there’s no apology no nothing literally just want my refund you think they gave me that hell no they didn’t give me nothing

Hesitant to order a prom dress online...BUT I was very hesitant to order a prom dress online, but there was no local store that carried the right size. I called Ruby’s to verify the dress was in stock, and received a prompt return call confirming it was. I immediately ordered the dress and had it in hand in two weeks, which was just as promised. The employees I dealt with were very professional and Ruby’s met every expectation!!!

There is an Angel working at Ruby’s I had been searching for a homecoming dress for my daughter. She has a plus size figure and it seemed impossible to find a dress to fit. I found out about Ruby’s via the internet. When we walked into the location we were warmly greeted. The owner worked diligently with her to help select a dress she loved. However when the dress she chose was not in her size and he seen the look on her face. He said “ if that’s the dress you want that’s the dress you will have” he totally reconstructed the dress to accommodate her shape. The customer service he provided was beyond professional, he was personally dedicated to making a shy, overweight young lady look absolutely beautiful and feel empowered. She is a freshman at a new school, in a new city, at the age when everything in life seems awkward, she was gracefully bold and confident. She received so many compliments and had a great time. Thank you!!!