I accidentally ordered the wrong size I accidentally ordered the wrong size. Within seconds of placing the order, I emailed them. The order hasn’t shipped yet but they claim they can’t do anything to help me.

Amazing Customer Service I recently ordered a dress online, and my experience was fantastic. I emailed Ruby's prior and told them I was on a tight time crunch for a last minute dress I needed. They went above and beyond to help me find the perfect dress and it arrived on time. Thank you once again for the excellent service.

This IS A SCAM STORE This IS A SCAM STORE, ALONG WITH EVERY OTHER REVIEW, I ORDERED 2 MONTHS AGO, AND NEVER RECEIVED MY ORDER, NOR WAS I ABLE TO GET A RESPONSE FROM THE EMAIL THEY PROVIDED FOR CUSTOMER SUPPORT, THIS COMPANY IS DEFINITELY A SCAM, DONOT ORDER FROM THEM, ANY REVIEW THAT HAS ANYTHING NICE TO SAY ABOUT THIS COMPANY, IS A FAKE REVIEW 💯💯!! THEY WILL KEEP YOUR MONEY AND NOT SEND THE ORDER...

I’d give zero stars if I could a scam… I’d give zero stars if I could a scam and waste of space business pathetic how they just take your money when you email them they just reassure it’s coming but it never comes they lie they steal they’re a joke of a business don’t buy from here I ordered February 2 it’s march 6 there’s no apology no nothing literally just want my refund you think they gave me that hell no they didn’t give me nothing

This company is a scam and someone need… This company is a scam and someone need to find out how we can sue these people. Tik Tok should not allow them to sell on the platform. Scamming people don't keep money coming. I'm having my bank get my money back. Ruby Fashion God will get you.