Martin Reynolds
AUMy Osmo vacuum Wow I was pleasantly surprised at the very kind approach from your team. I wasn’t expecting a reply Thanks so much. “REALLY EXCELLENT” I think people should understand my dealings with you. I purchased the Osmo stick vacuum with a cost of 299.00 Ok The item was more like a toy The Osmo team are going to replace this with an upgraded more powerful motor the X21 I had notifications that the item has been posted/ I am waiting so let’s see. If it doesn’t show up or I have an issue then I’ll update this post to reflect the outcome. Good luck
Michelle Poston
GBDefinitely a SCAM!!! I finally received my Osmo. I plugged it in and it did not work. I thought it needs to charge. I charged it 24 hrs and it would not work, wouldn’t “turn on”. Of course the customer service # was disconnected, so I emailed the company. I received a response that I could return it if it had not been opened and was in the original packaging. I responded that how could I know it didn’t work if I didn’t open the package? It is definitely a scam and I’m out of $180.00. Don’t buy an Osmo, keep your money!
Jeff Jahn
GBI bought a device from them and it… I bought a device from them and it began failing after only a few days use, and I was using it to give to a very important client. After some documentation of the problem I was having, the agent agreed the product was under warranty and sent me a brand new drive.
Daarrgh
IEBe Warned. Stay Away Stay away from this company. Substandard products that you can not return because of the refund policy that does not include a product that has been opened, examined or used in any way. osmolaser.de-pages-refund-policy Be Warned
MARTIN FEATHERSTONE
GBAnother Chinese scam This is another SCAM Chinese company masquerading as a legitimate European business. Despite sending three separate emails over the last 10 days I've had absolutely no response. Despite the confirmation saying 'track your order' there's absolutely nothing showing on their FAKE tracking tool. Very happy to take your money and not deliver or even bother communicate. AVOID RESPONSE TO COMPANY Not disputing anything I've said: – Chinese company [TICK] – Pretending to be in the Netherlands [TICK] – Even the response to this review, like everything else, is weeks late [TICK] – Don't waste your time or money!